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Old 10-01-2012, 06:33 PM
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dkreidel dkreidel is offline
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Location: OC CA + Bear Country Montana
 
Join Date: Aug 2005
Posts: 1,763
Mein Auto: BMWs
Quote:
Originally Posted by cmhsam View Post
I agree. I just want my car
I don't believe taking an agressive position or becoming a thorn in BMW NA's side will get your car repaired any faster. As Chris points out, BMW is fair to a point and will expedite this to the best of their ability. I know; I have been a Tier 1 supplier to BMW AG and had first hand experience in how AG can apply pressure

It really is out of your control and you should try to not worry about how long the car is out of commission or how long since you've had an update. As the "victim" of numerous first year BMW SNAFU's I've learned to 1) expect issues and 2) know the car will be fixed.

I'm uncertain that M5 ownership would be considered a "flagship customer"; there are A LOT of $90-100K BMW's sold in the US.

dk
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'13 X5 35i - alpine white over black • X5M wheels & tires "it's our car"
'12 650 vert - alpine white over cinnamon • 6 speed manual • Münich delivery
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Last edited by dkreidel; 10-01-2012 at 06:35 PM.
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