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Old 10-01-2012, 09:26 PM
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Jon Shafer Jon Shafer is offline
Bimmerfest Founder
Location: Santa Barbara
Join Date: Dec 2001
Posts: 14,349
Mein Auto: E92 M3 Cp
Originally Posted by cmhsam View Post
Can a dealer post information related to this as it relates to updates? I took delivery of my M5 on 9/1 in Munich and its been sitting at the VPC pending fix of the oil pump. The service manager hasnt had any updates on what next steps are other than we are waiting for the oil pumps.

The lack of communication and service from BMW NA to resolve this issue is less than attractive for me to continue with BMW in the future. If I am being to difficult or my expectations are incorrect please let me know. I am paying on a car that I cannot drive/deliver and there is no end date in sight on resolution
I'll be more than happy to contribute information I can glean from my own experiences, but I am wondering first what your dealer has told you? I generally don't like to meddle in other dealers' business... Since I sold 10 M5s and have my own concerned customers to take care of I do have a vested interest, but kindly post what you've already been told so I can either affirm or refute based on what I have been able to gather...

Also, where is you car right now at this very moment?

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