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Old 10-02-2012, 04:11 AM
jjsC6 jjsC6 is offline
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Location: Houston, TX
 
Join Date: Feb 2008
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Quote:
Originally Posted by Leslierc View Post
Do the right thing and re-sign the papers. Personally, I think it's no excuse, as well as wrong, to "penalize" a company because one perceives rude treatment from an employee...there's a correct way to handle that...besides, receiving something one has not paid for is theft. I've read countless posts complaining about dishonest car dealers...there are no degrees of dishonesty, nor does it change into something else when it's the customer taking unfair advantage.
I like your attitude. Over the years I have had dealers make two mistakes that were caught after the fact. The first one was in my favor by $700. He made an honest mistake and apologized profusely. I paid him the $700 and have no regrets. The second mistake was actually on my BMW I have now. They made a $600 mistake in their favor that I discovered a few days later. They apologized and sent me a check for the amount of the error.
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