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Old 10-02-2012, 05:01 PM
cmhsam cmhsam is offline
Officially Welcomed to the 'Fest
Location: USA
 
Join Date: Mar 2012
Posts: 125
Mein Auto: 2013 M5 - 9/1 ED Pickup
Quote:
Originally Posted by Jon Shafer View Post
I'll be more than happy to contribute information I can glean from my own experiences, but I am wondering first what your dealer has told you? I generally don't like to meddle in other dealers' business... Since I sold 10 M5s and have my own concerned customers to take care of I do have a vested interest, but kindly post what you've already been told so I can either affirm or refute based on what I have been able to gather...

Also, where is you car right now at this very moment?

Jon,

My CA and SA are excellent and tried to get as much as they can. Unfortunately they have been told nothing. My car is currently at the VPC in New Jersey pending release to the dealer upon resolution of this issue. I called the VPC today and was told that they wont get parts until mid October. The customers at the VPC are low priority for BMW. My dealer service team didnt even know that parts had already started being sent out for fixes. Any info would help.
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