View Single Post
  #13  
Old 10-02-2012, 05:29 PM
Jon Shafer's Avatar
Jon Shafer Jon Shafer is offline
Admin Owner Enthusiast
Bimmerfest Founder
Location: Santa Barbara
 
Join Date: Dec 2001
Posts: 14,195
Mein Auto: E92 M3 Cp
Quote:
Originally Posted by cmhsam View Post
Jon,

My CA and SA are excellent and tried to get as much as they can. Unfortunately they have been told nothing. My car is currently at the VPC in New Jersey pending release to the dealer upon resolution of this issue. I called the VPC today and was told that they wont get parts until mid October. The customers at the VPC are low priority for BMW. My dealer service team didnt even know that parts had already started being sent out for fixes. Any info would help.
Tomorrow our BMW Factory Rep will be at the dealership, and I have plans to discuss this with him. I will report back with the results. I know that some forum members are claiming they've been told that the repairs will be made at VDC. I have seen or heard nothing to support that, and I have been keeping my eyes peeled... Standard Operating Procedure would be for dealer to repair and not VDC, so that is counter-intuitive...
__________________
Order your new BMW Today! BMW SANTA BARBARA jshafer@sbautogroup.com


Serving the BMW Online Community Since 1995 The BIMMERFEST "Internet Special"
Reply With Quote