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Old 10-03-2012, 06:31 PM
pointandgo's Avatar
pointandgo pointandgo is offline
Officially Welcomed to the 'Fest
Location: Los Angeles area
Join Date: Apr 2010
Posts: 6,194
Mein Auto: '13 F10 535i (loaner)
Argument with my dealer

I've had my '11 E90 for over a year and it has less than 10K miles...5K now (I'm retired). The "service-based indicator" does not yet indicate an oil change yet...about 1k to go. I'm not an "oil freak" and have a lease.

As an aside, my oil level hasn't changed at all...still showing FULL!

My dealer called me today URGING ME to come in for an oil change. I asked them why, since the service-based indicator said otherwise. They gave some rather "fuzzy" explanation...saying that the oil should be changed after one year. OK. I asked them if they would re-set the service indicator. "Fuzzy" explanation again!

Nevertheless, I made an appointment with them and will MAKE SURE they re-set the service indicator.

BMW dealers must have some financial incentive from BMW NA to do this work!

Since they are QUITE FAR AWAY from me, I also insisted that they do the oil change while I wait...I DON'T WANT a loaner, and want the service done promptly. They "guaranteed" this. We'll see how it goes.

All this seems quite contrary to what other 'festers have reported: Oil changes done "under" the service based indicator were either refused, or the service indicator wasn't re-set!

Strange how different dealers treat this.
F30 320i
F30 328i
E90 328i
E92 335i 6MT
E46 M3 6MT
E39 528i 5MT
MBz W140 S320
MBz W124 300E (slammed)
(unmentionables in between)
'71 AMC Javelin (4-Spd Stick on the floor)
'67 Pontiac Firebird 'cabrio' (1st car - "the leaker")
Member: BMW CCA
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