View Single Post
  #28  
Old 10-04-2012, 05:38 PM
Michael Schott Michael Schott is offline
Moderator
Location: Farmington Hills, MI
 
Join Date: Dec 2007
Posts: 4,027
Mein Auto: 2014 328i Sport Line MT
Quote:
Originally Posted by cwinter View Post
Interesting but likely either a mistake by the dealer, meaning BMW didn't end up paying for it or they fudged the numbers and got money for it when they shouldn't. Could also be that they changed the oil and did not reset the indicator, leading to the indicator still being set by 15k miles.

Whatever the reason, it is pretty clear how it should work but apparently not clear enough to get a uniform answer from dealers across the nation. Which is really baffling to be honest.
Or maybe they would just rather take care of a good customer. I told them before hand that I already had an oil change and of course their records show that. They said no problem and did it anyway all the while giving me a brand new 535i as a loaner. They are IMO a first class dealer and very good to their customers.
Reply With Quote