I have yet to find a dealer with a good service department in Miami or Lauderdale. Pembroke Pines is okay, but they are all well below the standard of Mercedes, Audi and especially Lexus service departments.
And I found the same thing when I was in Atlanta too.
FOR SALE: 2013 ///M5 Individual Click for pics and info
Monte Carlo Blue, Platinum Full Individual Merino, Platinum Alcantara, Piano Black, Exec Pkg, Drivers assistance pkg, Bang and Olufsen, 20" wheels