I have yet to find a dealer with a good service department in Miami or Lauderdale. Pembroke Pines is okay, but they are all well below the standard of Mercedes, Audi and especially Lexus service departments.
And I found the same thing when I was in Atlanta too.
2014 ///M5 Individual
Frozen Grey, Silverstone Full Merino, Piano Black, Exec Pkg, Drivers assistance pkg, LED Package, Bang and Olufsen, 20" Forged wheels