Thread: How's the customer service at your dealership?
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Old 10-07-2012, 06:39 PM
Munich77 Munich77 is offline
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Quote:
Originally Posted by dunderhi View Post
My wife's 335d is serviced at Russell BMW and my 550 is serviced by BMW of Silver Spring. I don't have any service complaints about either, but BMWSS provides more personal service and has a much better loaner car program. It also helps that they are a Dinan dealer and GetBMWParts is located there, so it's one stop shopping for me.
Another vote for BMW of SS - a bit out of the way for me but great customer service. Cannot beat the loaners either - they give you a choice!
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