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Old 10-08-2012, 04:52 AM
pal joey pal joey is offline
Officially Welcomed to the 'Fest
Location: new york city
 
Join Date: Nov 2011
Posts: 269
Mein Auto: 2012 535xi m sport
bmw issues a service bulletin to reprogram this feature upon drivers request.
yet they dont inform drivers they have that option.
how can you request what you dont know exists?

when they do notify dealers do they also instruct them to notify drivers who come in for service,or do they prefer they just bury the bulletin?
and how many other bulletins that might give us additional choices now or in the future might we be unaware if?
you go into the service department, and the service people themselves arent aware. we have to inform them ,when it is them who should be informing us.

i guess if you dont belong to a forum such as this that provides this information,you are in the dark. and it appears bmw is quite o.k. with that.
i had mine reprogrammed last week.
when my service advisor had this uncertain look on his face when i requested the change,i made it easy for him and just handed him a printed copy of the bulletin that was posted on this site.

someone here took the time to school me . i then schooled by service advisor.
who then schooled my service technician, who i assume had to school the service manager to get authorization.
the info trail had to climb uphill,when it should have rolled downhill.
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