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Old 10-08-2012, 08:14 AM
nlk10010 nlk10010 is offline
Officially Welcomed to the 'Fest
Location: Lawn Guyland, NY
 
Join Date: Mar 2003
Posts: 296
Mein Auto: 2011 BMW 550ix
It's absolutely amazing what a lousy economy can do.

I can't tell you how pleased I am with my local (I-can-walk-to-their-service-department) dealer, and I didn't even buy my car from them. Free oil top-ups, car washes, more-than-competent service, extremely efficient reception and an online reservation system that is wonderful. Ironically, this is a dealer who, before they moved to their new facility, got some of the worst consumer reviews I've ever seen. They must have hired someone to manage this place who knew what she was doing, possibly because of slow business.

Granted, they're a smaller dealer and don't always have loaners and their amenities pale in comparison to Ray Catena, but right now I wouldn't think of going anywhere else.

Of course, things can change in a heartbeat, so I will keep my antennae up the next time I bring my car in. As I say, I hope the economy recovers but I'll miss the service.
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