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Old 10-08-2012, 11:23 AM
pal joey pal joey is offline
Officially Welcomed to the 'Fest
Location: new york city
 
Join Date: Nov 2011
Posts: 273
Mein Auto: 2012 535xi m sport
Quote:
Originally Posted by The X Men View Post
Does any other auto manufacturers inform their customers of TSB, I do not think so.
tsb are from factorys,the people who make the cars, to dealers,the people who service the cars.
they are often very technical as the name states,and beyond the comprehension of most.
so no i dont expect them to go to owners.

but specific info that is in a tsb ,ecspecially info that gives the owners a choice involving one of their cars features,should be bought to the owners attention . that notification can come in a number of differant ways. how bmw decides to inform me is their choice.
but i do expect them to inform me.

what good is there in giving your customers a choice,
if you dont also inform them they now have a choice?
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