Thread: BMW Reality !!!
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Old 10-12-2012, 07:15 PM
mycabrandz mycabrandz is offline
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Location: Bay Area, CA
 
Join Date: Sep 2011
Posts: 77
Mein Auto: BMW 535i GT
Wow, that's a first I've read on here and even in the ED forum that a car was not properly detailed during delivery at the Welt.

As far as your timeline, the process is Port arrival, customs release, release to VDC, VDC release to trucking company, and then delivery to your dealer. So VDC didn't really get your car until after customs release. My car took 3 days in customs, 4 in VDC, and the trucking company took 7 days to deliver my car to the dealer. The only point of time when my CA was NOT aware where my car was when it was with the trucking company. I agree and know for a fact that ED cars having priority through this process is untrue. That's why I believe it's sitting somewhere queued up to be on a truck. I know this doesn't help your frustration, just wanted to add my own experience.

Sounds like your CA dropped the ball on being informed and informing you of your car's whereabouts and delivery status. Unacceptable and another
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2012 535i GT ED 1/9/2012

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