Almost there as well
I am a new BMW owner and although I absolutely love my 550, I have never been so frustrated with the service, or lack of service. I have been complaining of a 1200-2000 rpm engine whine that started at 4000 miles and has gradually gotten worse over the last 6000 miles and for months all I get is "there are no technical bulletins on this problem" or " the sound is normal"! There is no way this annoying whine, which has people turn their heads when I drive through my neighborhood, is only with my car. The other issue is wheel vibrations at 65mph and between 70 and 80 MPH. Unbelievable that the dealer cannot resolve this problem, I have even taken the car in to the local tire shop and they balanced the wheels which improved the vibration but were not able to resolve the problem. Anyway, car is going in for the last time tomorrow, and if they cannot resolve it is gone and it will be my first and last BMW.