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Old 10-16-2012, 07:19 PM
sunny5280 sunny5280 is offline
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Quote:
Originally Posted by DSXMachina View Post
Quote:
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Originally Posted by DSXMachina
Yes, I did recommend Mike's schedule and often do. In context it was the right thing to suggest. I don't recommend it every time, and sometimes would strongly argue against parts of it. Back to the radiator example for instance. I have never recommended a customer change their non-leaking, non clogged radiator just because of mileage. But if that same customer told me they were driving to their new home in San Diego (from NH) with their elderly mom in the car, and their car had 120k on the clock and cost were no object (it isn't for many of my customers) I would suggest a new radiator, among other things.



These two statements seem at odds with one another. --sunny5280

I have never had someone tell me they were driving their elderly mom to San Diego in their ageing BMW. When they do I might recommend a radiator replacement before they hit the road. No conflict.
The first statement essentially says you don't recommend the replacement of a perfectly good radiator merely based on mileage. The next sentence goes on to say you would do just that if the customer were taking an elderly parent across the country. Unless there's a connection between driving an elderly parent across the country and radiator failure the two statements are at odds. Whether you've actually had a customer state as much to you isn't a factor.
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