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Old 11-08-2012, 02:08 PM
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Zeichen311 Zeichen311 is online now
Lost but making good time
Location: Here, there or in transit
Join Date: Mar 2011
Posts: 4,109
Mein Auto: '11 335xi 4dr; '03 330Ci
Originally Posted by Squidget View Post
Could they use faster stuff? Sure. Would there be any business value? Probably not to justify the development costs. I mean, obviously an ASE tech isn't waiting for four hours, they are off multitasking.
I had a couple of interesting conversations about this with the service manager and shop foreman of my local dealer, around when they were moving to a new facility. The current standard for BMW service departments has a high-speed Ethernet drop at every service bay. Also the in-house servers are now capable of hosting most firmware updates for the cars--not that long ago, certain updates had to be streamed to the car direct from Germany. You can imagine how well that went sometimes, contributing to a higher flat-hours figure for reflashes. The car itself is undoubtedly the slowest link now.

The tech will be off doing other things but part of the billed time probably accounts for tying up a service bay with active work, attended or not. Bottom line, there is definitely plenty of business value in being able to churn more cars through the shop.
2011 335xi Individual 6MT - Azurite Black Metallic / Oyster & Black / Anthracite Maple + all the good stuff
2003 330Ci Sport 5MT - Black Sapphire Metallic / Natural Brown / Myrtle + the important stuff

   N47 35' 30.13" E11 10' 33.36" - End of can guess what came next. BMW CCA
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