Yes - just recently. They approved a "Trade Assist" on my 2013 328 that has a steering wheel vibration. The customer relations person isn't the brightest star in the sky but if you stay on top of them and show you've documented the servicing of your vehicle, they will work with you. I didn't want to order another 328 like some other people ended up doing to find out the new vehicle had the same issue. "Apparently" they've now found the fix. I'm waiting for my 2013 528 to arrive from Germany. What is going on with your defective vehicle?
2016 528 ~ Dark Graphite Metallic ~ Ivory White Nappa ~
Driver Asst Pkg ~ Luxury Line ~ Premium Pkg ~
Multi-Contour Seats ~ Heated Seats ~ Harman Kardon Sound ~
Black Kidney Grilles ~
Spouse: 2016 X1 Dark Graphite
My Previous BMW: 2013 528
My Previous BMW: 2013 328 "Trade Assist"
My Previous BMW: 2009 328 Convertible
My Previous BMW: 2008 535i
My Previous BMW: 2007 550i
Spouse Previous: 2013 328 Convertible
Spouse Previous: 2010 128 Convertible