Frustrated with BMW privacy rules
I recently bought my car, the car fax shows it was serviced by a BMW dealer in Kansas City, 3 hours away from me. I called them asking if they could tell me what service and repairs had been done to the car as the report only shows the miles it was in and a meaninless comment of "service". When I asked the service department, they told me that they are not allowed to give out that information because I am not the owner that they have in their records. The car was traded to one dealer, then sold at auction, and bought by the dealer I got it from. Youd think I was wanting to know how much the previous owner paid and their credit card numbers, I cant imagine there are random people out there calling dealers with vin numbers trying to get service records. What kinda crap is this! Sorry just venting here.