Happy to do it. It should confirm that there must be a problem in mixing the air that goes out the console vents. Do the floor vents also blow cold at the same time? If so, that would imply that the temperature mixing should occur 'up the line' from the console and floor vent ducts and clearly isn't.
Isn't there a Service Manager at your dealer with whom you can consult? I would ask him for access to documentation that describes the vehicle's HVAC system to determine how it supposed to work that should lead to an idea of why it isn't in your case. There has to be a reason.
Last edited by Fish23; 11-16-2012 at 10:26 AM.