It is not about the previous owners name. It is the service transaction itself that is none of your business as far as BMW is concerned.
Logic is... I take my car for service, what is done to the car is my business. BMW has no right to tell a 3rd party what I had done to my car, only I can decide if I want to tell you what I did to my car. It's privacy rights.
2016 550i xDrive Sedan -- Alpine White / Mocha Nappa Leather -- M Sport, Executive, Driver Assistance and Cold Weather Packages
Former: 2013 335i xDrive Sedan -- 2011 335i xDrive Sedan -- 2011 335i xDrive Coupe -- 2009 MCS JCW -- 2006 MZ4 -- 2002 325i -- 1997 318ti -- 1991 318i