Pat328 - you're have a lot more patience that I did. Hopefully the new rack does the trick. I really love the 328 and was extremely disappointed that they didn't "test" these vehicles for this potential problem when it was evident that some of them a vibration. When I was dealing with this issue, they didn't have a fix yet so I was ready to return the car and walk away. Pat328 - take Jimmy3526's advice, at least call BMWNA and let them know a puma ticket has been opened on your vehicle and let them know you're not happy. GOOD LUCK!!! As much as we pay for these BMW's, they should be a bit more proactive.
12/13/12 2013 528i Alpine White, Oyster/Black Dakota Leather, Prem Pkg, Tech Pkg, Premium Hi-Fi Sound, Heated front Multi-Contour seats
Just Ordered 2/27/13: 2013 328 Conv, Liquid Blue Metallic, Oyster/Black Dakota Leather, Conv Pkg, Premium Pkg, Prem Sound Pkg, Navigation Sys
To Replace our leased 2010 128 Conv, Sports Pkg
Previous BMW: 2013 328 "Trade Assist"
Previous BMW: 2009 328 Convertible
Previous BMW: 2008 535i
Previous BMW: 2007 550i