Quote:
Originally Posted by Bengal2
I am going to send a copy of a vehicle narrative to the general manager of my dealership and send one to BMWNA. When sending to BMWNA is there a specifc department or person I should send it to?
I hopefully will have a conversation with the general manager tomorrow when I drop the car off if he is in. I will try to contact him via phone or email if he is not available when I am there.
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Make sure to note that you called: what and when. I would send an e mail followed up by the comment you are going to call to make sure he communicates with you. Also, do a return receipt that it was delivered and read with your email. Every detail helps.
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