$230 later they reset the sensor that I somehow misaligned and all is well. They could not install the Smarttop because it's a 3rd party product and they have to guarantee their repairs for 2 years. They recommended and I will try and find an independent that can do it for me. Now that I've been through it once, even with the crappy instructions, I can see that somebody with the right tools and who is not as ham handed as me, should be able to install it in less than hour. But, I want to find somebody that has the software to reset the sensor, just in case.
Either that, or I'll try and sell the damn thing.