all my sales experiences with south bay bmw CAs have been negative. Spoke with 3 CAs now, every one of them kept playing games. Spoke with one of the Sales Managers too, also kept playing games with me and even accused me of lying and claimed I was an out of town buyer (I live a mile away from the dealership...)
However, their service department is well organized and getting a loaner through them was pretty easy. Parts prices are pretty outrageous though so I'll be buying my parts online instead.
I'd rather deal with Greg Poland or another forum vendor any day. Great service, great simple pricing, no BS.