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Old 12-04-2012, 07:40 AM
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CALWATERBOY CALWATERBOY is offline
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Location: San Francisco
 
Join Date: Aug 2009
Posts: 10,007
Mein Auto: 2009 E93 N54
Quote:
Originally Posted by MP3_E46 View Post
I bought two new BMW from that dealership on Church St. until Adrian took over the EDs. He'll jerk you around bait and switching finishing with a rude email when you don't buy. Jim Tompkins at Roswell BMW is the best guy in town to work with and he knows the Euro Delivery process inside-out.

Well MP3, if anything like some of us, we jerk back.

When a vendor lies, do the bait & wait....appear genuinely interested and open a number of requests with him.

Ask him to look up this, or could he do that, things that can't be done right away and take some effort on his part. Naturally, and the end of your fishing line is a delicious sale, profitable and just about to happen!

Notch up the enthusiasm bit by bit....almost there!

In the end, you pull the drain plug from the tub. "Darn! I really wanted to do business with you, but another salesman beat your price!"

He'll want to know all about that....in the telling, let slip that the "other salesman" routed certain info your way....maybe in contradiction to what he was telling you....and was consistent and attentive....he answered your questions completely and right away.

Oh, the humanity! At the very end, express the things that irritated your most about the guy as things you really appreciated - be sure to mention them specifically. In parting, you want to express your personal feeling of friendship with the guy, but your business goes elsewhere.

There. Better now?


Last edited by CALWATERBOY; 12-04-2012 at 07:42 AM.
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