Ok I am having the same problem today. I had my windows tinted. I have felt all around the electronics and they all feel dry. He did say the battery seemed low when he was working. He left the swith on so he could roll the windows up and down but it started fine. I now have the same problem. [B]When I do the reset should the vehicle be running or not? I unplugged the loop and there is a red light visible when the cd player is on. I also disconnected the voice unit and there is a red light visible there also. Could it be possible that the battery is still low? I unhooked the battery for an hour also, no change. I am going to go to BMW and buy a loop lollipop so I can check further.