Originally Posted by kath00
I need an alignment. Apparently I have a very conservative car because it is pulling to the right. Dealer said they'd take care of it. I miss the Lexus service guy showing up to pick up the car and leave me a loaner at work. Now I need to try to find an afternoon when I can drop it off, leave it, and pick it up. OY.
That's somewhere Lexus might have BMW beat is that type of service. Be aware some dealers require you to make an appointment (and indicate you need a loaner) for you to get one, even with a 7. I do this online or over the phone.
I've dropped mine off a couple times unannounced/unplanned and only once I couldn't get a loaner because they were out.
Of course this could be just my dealer or the dealers in SoCal.
2016 BMW 750i xDrive M-Sport
Last edited by ChrisF01; 12-11-2012 at 10:19 PM.