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Old 12-12-2012, 01:24 PM
MonkeyCMonkeyDo MonkeyCMonkeyDo is offline
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Mein Auto: 2013 335i
Quote:
Originally Posted by odessa91 View Post
Yes, the shipment home experience was not great.
BMWNA is useless, I contacted BMW ED.
For unknown reason car set in port BREMERHAVEN for 5 weeks since September 14 per W&W tracking record.
Even BMW ED can not clearly explain the reason, the answer I got from BMW ED, car was not delivered to port BREMERHAVEN on time to catch September 27 vessel
Then car came to VPC PORT HUENEME, CA at November 20 and Spent 3 weeks there.
Per VPC repair report disclosure front and rear bumper have been repainted.
Car Arrived in BMWSF December 3, spent 4 days there.

BTW, friend of mine, dropped his car in Nice same at September 10, was on same vessel and still not get car yet, he should get it at the end of this week

BMW ED contact information in your ED Confirmation Letter if you need to contact

Per BMW ED: delivery to West Coast: 8 10 weeks if you drop in Germany and may take additional week if dropped off outside of Germany.

Here is a records
LOADED ON VESSEL BREMERHAVEN 21-10-2012 13:44:01 1
RECEIVED AT TERMINAL BREMERHAVEN 19-10-2012 15:12:18 1
RETURNED TO SHIPPER BREMERHAVEN 19-10-2012 15:09:01 1
WITHDRAWN FROM VESSEL BREMERHAVEN 19-10-2012 15:08:43 1
LOADED ON VESSEL BREMERHAVEN 27-09-2012 14:12:55 1
RECEIVED AT TERMINAL BREMERHAVEN 15-09-2012 14:12:00 1
BOOKED BREMERHAVEN 14-09-2012 17:34:55 1
Looks like someone used your car to play around the shipyard for a few weeks. What a mess. And 11 weeks is still less than what their time period states for this car. Push hard at the supervisors at BMWNA. Be nice but firm about it and get them to compensate something, at least one payment from all this mess.
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