I called and spoke with a rep named Kyle, gave him the information and said that this would be a design complaint which would be documented and reviewed internally. Not sure what that means at this point.
'07 Audi A8 (w/ 20,000 miles)
'03 745Li (sold)
'03 Acura TL-S
'02 Infiniti QX4 (sold & new owner totaled it 4 hours later)