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Old 01-10-2013, 11:49 AM
Leekay07 Leekay07 is offline
Officially Welcomed to the 'Fest
Location: Stillwater NY
Join Date: Jan 2012
Posts: 643
Mein Auto: MY12 550I,MY09 X5.
Originally Posted by jburke4689 View Post
5.6 hours for the oil filter housing gasket is unbelievable.
Yeah well the whole thing is messed up and I don't like how they priced it out.

They priced each job at shop book value and totally failed to realize to do the Oil filter housing gaskets means dropping the coolant and engine oil to do. So 3 items they quoted all need coolant draining yet they try to get the op pay for it 3 times

Just what my dealer tried to do also and I laughed at the service manager and asked if he had some legal representation to back him up that I was paying labor on them draining the coolant 3 times. (my car needed the same thing done)

So they removed the time to change the coolant from the oil filter housing change.
If you like customer service. Don't look beyond a BMW.
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