... I think it's dealer awareness and knowledge rather than regional. I decided to go out of state after having a dealer SA who couldn't keep even basic facts straight and wasted hours of my time on the same questions over and over. He even called me yesterday (he was suppose to call me about 2 weeks ago) to tell me for the fourth time that the MY was changing in March but they just found out they wouldn't be able to order the car for about 2 months. I thanked him for his time and said I wasn't interested in waiting that long to order the car and would be getting a car from another dealership. Part of my did want to tell him it was another BMW dealership and the order was already in and he blew a sale so bad I'm willing to drive 6 hours to avoid dealing with him anymore.