I forgot to mention that they "only charged" me 35 dollars since we were in disagreement. I will now be driving into the city or out to Sudbury for my remaining service needs. Not that this is topic related, but while I was waiting for wiper rape, I noticed a 2012 M3 in their showroom with swirls all over it. That right there screams "I don't give a **** about my product".
Present: 2011 E90 M3 Jerez/beige
2013 Honda Pilot Black/gray
Past: 2011 E70 35i titanium/black
2013 Subaru Impreza graphite/black
2005 Subaru Legacy GT
2002 Mini Cooper (90th produced, still have t-shirt)