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Old 01-29-2013, 04:45 PM
d geek d geek is online now
diesel evangelist
Location: San Antonio, TX, USA
 
Join Date: Nov 2008
Posts: 2,170
Mein Auto: Volvo V70 + Volvo S80
I agree it would have been best to escalate it right then and there, but since that didn't happen getting the attention of Sr management at the dealership (and having documentation) should get a response that might include a goodwill gesture too. Its worked for me before.
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