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Old 01-29-2013, 03:45 PM
d geek d geek is offline
diesel evangelist
Location: Austin, TX, USA
Join Date: Nov 2008
Posts: 2,326
Mein Auto: Volvo V60+ Volvo S80
I agree it would have been best to escalate it right then and there, but since that didn't happen getting the attention of Sr management at the dealership (and having documentation) should get a response that might include a goodwill gesture too. Its worked for me before.
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