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Old 01-30-2013, 10:50 AM
anE934fun anE934fun is offline
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Location: S.F. Bay Area
 
Join Date: May 2008
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Quote:
Originally Posted by SD Z4MR View Post
Why take a picture? The OP was in the dealership, he should have escalated it right then and there, first asking for the Service Manager and then the General Manager if necessary. A picture may be worth 1K words, but seeing it in person is worth 1K pictures.

P.S. To the OP: where in "California" are you? What dealer?
+1. Enquiring minds want to know so they can avoid that dealer. If it is NorCal, I can pretty much guess which one. SoCal is another matter.
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