Sounds like you have a lizzard for your insurance ... or a poor agent. You can try asking for a case review, might help.
Just remember, insurance companies have pockets much deeper then your's. If you can prove this is their SOP towards their customers, a class action suit may get their attention.
No matter how fast I go, there's always someone slower in front of me.
You can lead a horse to water, but you can't make him jet ski.
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