This happened once in my '11 750i xDrive and, apparently, it is not uncommon. Basically, the car's computer cannot sync with all of the applications. Shutting the car down completely and leaving it for a few hours solves the problem and allows the computer reboot.
2013 Porsche Carrera 4
2011 Panamera 4S; 2012 Mini CooperS
Prior BMWs: `05 645CiC; `07 650i; `08 M6 convertible; '08 135i; `11 750ix MSport
"You think that's air you're breathing now?"