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Old 03-12-2013, 09:49 PM
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K-A K-A is offline
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Location: U.S
 
Join Date: Nov 2010
Posts: 3,686
Mein Auto: Porsche Macan S / SD Pack
Quote:
Originally Posted by Pappy Pipes View Post
Time to update thread. Service Advisor at Beverly Hills BMW confirmed seats were corroded on February 27 but there was hitch. A "BMW Regional Service Rep" refused to replace the rotting seats in my 10 day old car -- the best he could offer was to "repair" them. Having dealt with numerous mid management flunkies in my day I realized dung flows downhill so I contacted Ludwig Willisch, BMW's CEO, and conveyed my thoughts and feelings.

48 hours later am happy to report the regional service rep's decision was reversed. My new seats are on order from Germany.
Wow, that's awesome. How did you contact him? Via Email?
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2015 Porsche Macan S / SportDesign: White/Black (Alcantara/Leather), PDK, 20" RS Spyder's w/ Colored Crests & Summer Tires, Air Suspension w/ PASM, High-Gloss Black Trim, Premium Package, Comfort Lighting, HD Radio, Blacked Out Sidemarkers, Front Tints.

Recents: '13 BMW 535i M Sport: Black/Black, Premium/Tech, Sport Auto, etc. M-B's: '11/10/06 E350 "Sport". '02 S500 w/ Every Option.

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