Originally Posted by FrogmanF30
I got my car from Rusnak too. The service department there took a quick look at my seats when I took it in and immediately ordered new seat frames, no hassles at all. I'm having them installed later this week.
I'm taking extensive pictures of both doorways before I take it in as I have also heard of damage when replacing them.
Well, suppose selling two rust buckets in one month was too much to bear for Rusnak so they simply ducked responsibility and turned their backs on me. Glad they took care of you my friend, good luck! But Rusnak has made me feel like odd man out.
Curious why BMW's "regional service rep" approved you're replacement and not mine? Rusnak's sales manager claimed its "regional service rep" was same as BMW of Beverly Hills "regional service rep". Rusnak's sales manager stated there was "nothing Rusnak could do". Your post confirms what I suspected, Rusnak is a very sketchy and slippery dealership!
2013 Estoril Blue 328i M Sport: Premium, Technology, & Lighting PKG, HK Audio, PDC >Backup Camera, Paddle Shifters, Heated Leather Sport Seats
Last edited by Pappy Pipes; 03-12-2013 at 11:12 PM.