I can understand your loyalty. It sounds like your dealership provides exceptional service. By the way, I am on the side of this argument that these are unfortunate problems but that, overall, BMWs are quality products.
Originally Posted by Designer Girl
In February I leased a 2013 640i GC and drove the car for two days when the problems began. The sattelite radio was cutting on and off along with the bluetooth. The dealership replaced the radio but this did not fix the problem. I was told a new amplifier would need to be ordered from Germany. I've been out of my car since the 25 of February and the dealer provided me with his personal 640i GC to drive until my car is fixed. I can only say positive and great things about this north Alabama dealership. I was also told if this doesn't fix the problem, the next step would be a trade assist. Several cars ago, I had a trade assist on a late model 2005 545i and was given an early model 2007 550i to finish out my remaining 3 year lease. This dealership support for their customers is the reason I have continued to do business with them for 16 years.
2011 Panamera 4S...GT Silver / Espresso
2013 Porsche Carrera 4; 2012 Mini CooperS
convertible; '04 GX470
Prior BMWs: `05 645CiC; `07 650i; `08 M6 convertible; '08 135i; `11 750ix MSport
"You think that's air you're breathing now?"