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Old 05-01-2013, 04:32 PM
The X Men The X Men is offline
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Join Date: Mar 2012
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Quote:
Originally Posted by Liverman View Post
I have never personally encountered this situation nor have I tried either one.

To answre your question in the hypothetical I can think of these options:
  1. Indignant customer approach - BMW assist is supposed to send a tow vehicle that can get your car back to the dealer - tell them to send another tow truck. Refuse to allow the vehicle to be moved until they send a properly trained person. Be prepared to get a hotel room
  2. Do it yourself approach - jack up the car, lower the panel and do it yourself. The picture does not look like it is that difficult. Carry a copy fo the instructions with you
  3. Coaching Approach - Get the tow truck driver to lift the vehicle and crawl under there and do it herself. You hand her the tools and read her the instructions off the page you got out of the manual.
LOL, most likely it will be option #1.
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