I have been getting the same BS from them as well. Waiting for an update that is out of there control. Since we are not able to use this service from start of ownership, I hope they plan on extending the 4 year free service of assist to make up for all of the time we can't use it.
2014 X3 35i. Vermillion Red Metallic, Leather Nevada Mojave, Fineline Wave Wood, M Sport Package, Cold Weather Package, Driver Assistance Package with Top View, Dynamic Handling Package, Premium Package, Technology Package, Rear Manual Side Window Shades (for my new little baby girl
Retired 2008 335 xi