BMW assist is not working for me yet...anyone with a 2014 have assist working? specifically the ability to send map address from google?
ESN # is the radios serial #. Found using idrive in radio settingsWhat is the ESN #? Did you just call the general Sirius number?
Thank you in advance for the help.
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For everyone having trouble with your BMW Assist on your '14 and/or missing services: go into your connected drive menu, toward the bottom is a "services" item, then in there is a "update" selection. Do that and the vehicle will talk to BMW. After I did that, 100% of all of my services work, including my web browser! Neato! I dont know if it will correct everyone's troubles, but it cant hurt!
I am at the same place, half working and getting kind of tired of it. It's been three weeks!!!Picked up my car on 25 Apr, CA sent in my BMW Assist registration that day. We tested it together in the parking lot of the dealer. The BMW Assist person recognized the car and VIN, but did not have the registration on file. Web browsing, weather, news, etc. were not available. They said that all the voice activated services were available - they would read me directions, they would find a location, they could call for service, they would respond in the event of a collision. The essential emergency stuff was in place. The new data services were pending computer upload.
On 29 Apr, I spoke with customer servcice. They said they had a computer problem and a backlog of registrations. They still did not see my registration complete. Said it could take as long as 1 May 2013 to get the backlog cleared.
On 30 Apr, I tested it again and all the data services were there - web browsing,etc. I connected via the SOS button to the BMW Assist center and while they recognized my car and position, they still did not see my name and registration complete. I tried sending a map from Google and that still did not work. And it does not work today.
Conclusion: BMW Assist is half working If I need service or emergency directions or whatever, they will talk to me and are very nice people. However, all the data services are still not working 100%. When everything is finally working correctly, I will be sure they have the correct end date for the free service
I am the opposite - I can go online from the car, but I cannot send an address from Google to the car. I did not subscribe tot he Concierge service - no added cost items at all.Do you need to be subscribed to the BMW convenience plan or Concierge service to get BMW online to work?
For me the BMW assist is working after the update. I can send google addresses from remote App and computer. But can't go online from idrive?
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