Bluetooth Died...

Wierd stuff going with my X3...

Its like the Bluetooth functionality just disappeared. It does not even show "Telephone" as an option anymore on the Nav screen... the phone button on the steering wheel does not do anything. Its like the whole Bluetooth phone integration capability just vanished...

Has anyone else experienced anything like this?

Yes I have had it happen twice to my 2006 x3

You can get the unit replaced, BMW knows they have a problem with these units. However, make sure you get the new password for the new unit so you can re-hook up your phone.

Originally Posted by sponge_worthy

Wierd stuff going with my X3...

Its like the Bluetooth functionality just disappeared. It does not even show "Telephone" as an option anymore on the Nav screen... the phone button on the steering wheel does not do anything. Its like the whole Bluetooth phone integration capability just vanished...

Has anyone else experienced anything like this?

I’m with BMW of North America, LLC. I’m sorry to read about this problem with the Bluetooth operation in your X3. If you want our assistance, please phone us at (800) 831-1117 or email us at CustomerRelations@bmwusa.com, and mention Reference #200620102600 so that we can help you more efficiently.

Originally Posted by vatkens

I’m with BMW of North America, LLC. I’m sorry to read about this problem with the Bluetooth operation in your X3. If you want our assistance, please phone us at (800) 831-1117 or email us at CustomerRelations@bmwusa.com, and mention Reference #200620102600 so that we can help you more efficiently.

Wow, nice to know you are listening! Impressive! Thanks!

Originally Posted by vatkens

I’m with BMW of North America, LLC. I’m sorry to read about this problem with the Bluetooth operation in your X3. If you want our assistance, please phone us at (800) 831-1117 or email us at CustomerRelations@bmwusa.com, and mention Reference #200620102600 so that we can help you more efficiently.

So, i just picked up a 2005 545i with 49K miles. On my way home, I tried to pair my iPhone and couldn't find the bluetooth option. So, I took it into my local BMW dealership and they charged me $230 to do a software update, but the bluetooth module still isn't working. The warranty ran out on this car in March and aaparently the prior owner didn't use the bluetooth. The dealership (dreyer & Reinbold) is telling me it is going to be a VERY expensive fix. Can you help me... please?

i have the same problems... 2 of the same phones...one works the other doesnt... you can't hear anything through the speakers...what could this be? the phone book is seen and i can dial from the steering wheel....by the way my phone is the palm treo 700p for verizon if that can help

I had the same problem. My Bluetooth worked for almost six weeks and then it just suddenly stopped. I found out my phone was not BMW compatible and it blew the fuse. When that happens you do not only have your phone you do not have SOS. That scared me. I now have an approved phone and all is well. I love my X3 and the Bluetooth was one of the main reasons for the lease. My only problem, I have a lead foot and I have to watch it. I now have a Motorola Razor. My dealer worked with my phone service to get me out of the contract and get the approved phone. Kudos to BMW.

My phone disappeared last week. Dealer has ordered a new computer. "Knows of the problem." The computer has a name, but I don't recall it. Then today, the car was completely dead. No power anywhere. Was flat-bedded to the dealer. Hope this isn't a sign a things to come.

Originally Posted by sponge_worthy

Wierd stuff going with my X3...

Its like the Bluetooth functionality just disappeared. It does not even show "Telephone" as an option anymore on the Nav screen... the phone button on the steering wheel does not do anything. Its like the whole Bluetooth phone integration capability just vanished...

Has anyone else experienced anything like this?

YES, I had the same thing happen this week. All of a sudden the "phonebook" button stopped working.

I have the Motorola e815 phone.

I'm def going to be calling the BMW phone number in this thread - got to get my bluetooth back!

Happened to me, too! All these electrical "gremilns" are beginning to annoy me.

Dittos on the Bluetooth - had to have my TCU (Telematics Control Unit?) replaced. Was a PITA as I had to reload all of my voice dial info.

?I have a Nextel/BlackBerry 7520 (with the latest OS 4.0.1) and the BB pairs fine with my X3 I can make calls using the BB, however I can not download the address book or use the steering wheel buttons to initiate a call.

Any idea as to how I can get the address book to download to the X3

Well, I am finally a member of the Bluetooth Died club! Lost the PHONE line on the Nav system, my steering wheel buttons don't work, and I have to answer the phone regular style now. Has anyone had a dead Bluetooth magically start working again, or do I actually have to take it in?

It happened to me about 6 months into ownership. I did take it in and the service guy said he disconnected the battery and reconnected it and everything resumed to normal. Then, in usual "it's really your fault" fashion, he said my Motorola phone wasn't on the supported list for the Motorolla bluetooth module. Whatever. It's worked fine ever since (approaching two years now, same car, same phone).

Yes, on my 2006 x3 it stopped for about a week and then all of a sudden I received a call on the blue tooth again. It's been working for the last 3 weeks now.

Finally - bluetooth died. At least my phone is compatible. Here is a list for anyone wondering.

http://www.bmwusa.com/owners/bluetooth/phones

My bluetooth has stopped working on two ocassions but since my phone is not on the approved list I guess that's the reason. This last time I just went to the back of the car, removed the left cover and disconnected the plug to the unit for at least ten seconds. When I started the car again I had my bluetooth back! I have a Sony Ericsson 910a (smartphone) that is not on the list so I can only use it as a headset but that's good enough for me! Next time I switch phones I'll take a look at the list to make sure is one of the approved ones.

Happy Thanksgiving!!

Am I the only one who thinks it's outrageous that there even is a list of "approved" phones? I don't care if bmw approves my phone, bluetooth is bluetooth, isn't it?

Originally Posted by crazybelgian

Am I the only one who thinks it's outrageous that there even is a list of "approved" phones? I don't care if bmw approves my phone, bluetooth is bluetooth, isn't it?

I'd agree. I think its just an excuse by BMW to try to place the blame onto something else. They don't want to admit that their electronics are inferior and poorly designed. I've never had so many electronic failures in a car i've owned so far. It takes away from the great driving experience of a BMW.

I agree with both of you. It seems the hands-free aspect should work for any bluetooth enabled phone. Just as any headset does. I've never purchased a headset that had a list of "approved" phones it would work with. Now the phonebook feature.. that I could see not working with all models, since each one may work differently. But wouldn't you think every Motorola phone would be compatible with a Motorola bluetooth module???

Has anyone successfully used a T-Mobile Dash with their X3 bluetooth module? I am considering getting one and don't see it on the "approved" list.

YEAH!

My wife officially joined the Dead Bluetooth Club (kind of like the Dead Poets Society?)

What a joke.

Her phone is approved, Motorola Razr, and the R/T button is dead and telephone option is gone from NAV screen.

Any fix without going to the dealer?

Just go to the back of your back and unplug the Bluetooth module for about ten seconds (just pull the plug out and reinsert after 10 seconds). That did it form me without any trip to the service department.

Originally Posted by pilotman

YEAH!

My wife officially joined the Dead Bluetooth Club (kind of like the Dead Poets Society?)

What a joke.

Her phone is approved, Motorola Razr, and the R/T button is dead and telephone option is gone from NAV screen.

Any fix without going to the dealer?

Just heard back from the dealer. Got 2 answers: 1st - it might be your phone, especially if its not on the "approved" list. Told them it was on the list although this should not matter since everything associated with the phone option disappeared from the car. I can't imagine the phone caused that to happen. 2nd answer - the bluetooth module needs to be replaced. So that is where its at. I'm waiting for a new module. Nice to know the first one lasted a full 4 months!

My bluetooth died, R/T stopped working, phone option disappeared too, few weeks ago. I checked the fuses (there are two of them), both were ok. Went to a dealer, before the appointment right at dealership I checked the fuses again, just in case, switched their places (both were 5mA), started the car and bluetooth was back.