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X5 E70 (2007 - 2013)
E70 BMW X5 produced between 2007 and 2013. Discuss the E70 X5 with other BMW owners here.

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  #1  
Old 09-21-2010, 01:48 PM
miguel8286 miguel8286 is offline
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Mein Auto: BMW X5 xDrive50i
Angry Whining noise coming from Engine on X5 50i.

A strange 'electric golf cart' like whining noise is coming from the engine in my '11 X5 50i. The engine is a Twin-Scroll Turbo 4.4L V8.

Some patterns I've noticed:
-Doesn't happen when the engine is cold
-Doesn't happen until I really push the engine and then it won't stop for the rest of the day, even if I'm driving slow
-Whine is very noticeable after 2k rpm
-Not noticeable at higher speeds because of noise
-Seems to come from the right side (behind the glove box)
-The whine pitch is dependent on engine speed (rpm), not vehicle speed.

I have an appointment to have it checked out next tuesday. I will tell them that it might be the oil pump per other posts on the website.

Is there any chance that they might tell me it's the turbo?

Has anybody else had this problem and had it fixed or rejected for service?
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  #2  
Old 09-21-2010, 02:59 PM
jerman jerman is offline
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Location: new jersey
 
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Mein Auto: 2011 x5 5.0
I have had the exact problem, and yes it is very pronounced after a long drive or when stuck in traffic. I brought my car to BMW dealership in Morristown, they drove with me in morning and of course sound was not as noticeable, but apparently they are looking into it with BMW
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  #3  
Old 09-21-2010, 08:17 PM
rsingh111 rsingh111 is offline
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Please look at 7 series post. This is from an oil pump. Most likely they will tell you it is normal. It is not
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  #4  
Old 09-21-2010, 08:19 PM
miguel8286 miguel8286 is offline
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Location: Dallas
 
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Mein Auto: BMW X5 xDrive50i
I saw the post! I will suggest that once they have their first diagnosis.. I want to hear what they tell me first!
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  #5  
Old 09-22-2010, 05:27 AM
ApproachingZero ApproachingZero is offline
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Mein Auto: 2011 BMW X5 50i
She's going in for service too....

I tried it in neutral yesterday evening and it made the noise. It's not as pronounced when under a load, but it's still there. I’ve got it scheduled to go in October 2nd, but I expect to have a fight with something they will blame the turbo’s for.

Our 335i and 2009 Mini-Cooper S never, ever, made any such noise, and they have different turbo setups. In fact, I can’t believe how well BMW did in masking any turbo noise.
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  #6  
Old 09-27-2010, 10:01 AM
jerman jerman is offline
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Location: new jersey
 
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Mein Auto: 2011 x5 5.0
x5 5.0 and whinny noise

Its official, the noise is getting worse and BMW still claims its normal. Psych ward here I come
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  #7  
Old 09-27-2010, 10:20 AM
miguel8286 miguel8286 is offline
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Location: Dallas
 
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Mein Auto: BMW X5 xDrive50i
I will seriously sell it if they can't get the noise fixed. It only has 2000 miles on it so I should be able to get a decent price for it.

EDIT:
I'll probably just bitch at BMW for a few days first and then try and get it fixed. If they can't, i'll claim it's a lemon car!

Last edited by miguel8286; 09-27-2010 at 10:28 AM.
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  #8  
Old 09-27-2010, 10:29 AM
IlyaN IlyaN is offline
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Mein Auto: '11 BMW X5d
Quote:
Originally Posted by miguel8286 View Post
I will seriously sell it if they can't get the noise fixed. It only has 2000 miles on it so I should be able to get a decent price for it.
Sorry to spoil it for you... but once you left the dealership lot, regardless of the mileage, consider a loss of 5-10K from the purchase price...

On the other hand, clearly it's not normal. If it was, all the cars would make the same noice.

The positive attitude is: "They got 3 attempts and/or 21 days in service" and you can proceed with the Lemon Law The it's up to the judge to make a verdict whether or not it's normal, though I never heard of a matter getting to the judge. BMW is really good when it comes to settlements (talking from the personal Lemon experience
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  #9  
Old 10-05-2010, 09:51 AM
miguel8286 miguel8286 is offline
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They still haven't found the source of the whine. My car is still in the dealership.
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  #10  
Old 10-05-2010, 10:23 AM
miguel8286 miguel8286 is offline
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I emailed them asking them on a progress report.

I asked them:

Have you found the issue yet?

You might want to check the alternator or the oil pump for the whine. Another BMW owner had the same issue.

They answered:

We put in a tc case/puma case seeing what they want us to do. We think its possible alternator or oil pump (another vehicle in the shop a few months ago had the same issue) I have to wait on there approval/guidance It is there decision


WHAT IS A TC CASE? PUMA CASE?

EDIT:
PuMA is BMW's online technical hotline for delaers. The dealer fills out a form for submittal to BMW's technical gurus and then they send back a response outlining what they (BMW) want you (the dealer) to do to fix the car. Sometimes it's "replace such-and-such" and sometimes they ask for more diagnostic info.

TC is "Teile Clearing". It's German for "parts Clearance". It's BMW givintg the dealer approval to replace a part after we submit a PuMA case outlining what we did to determine that the part is the problem. It's something that BMW has in place so that dealers don't go al willy-nilly replacing $1000 Nav units for no reason or just for "tries-eez".

Last edited by miguel8286; 10-05-2010 at 10:29 AM. Reason: Found out what TC and PUMA is.
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  #11  
Old 10-05-2010, 01:57 PM
ApproachingZero ApproachingZero is offline
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Mein Auto: 2011 BMW X5 50i
Just got a call from the dealer, they are replacing the oil pump and will hopefully get it in tomorrow or Thursday. It took a little effort to plead my case, but all seems to be on the correct path.

Below is a video I took of the noise last week. Might help those that are trying to diagnose the noise

http://s146.photobucket.com/albums/r280/nlorenzen1/?action=view&current=BMW_X5_Whine.mp4

Sorry the link it split up, but I'm using my phone.
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  #12  
Old 10-05-2010, 02:04 PM
jerman jerman is offline
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Mein Auto: 2011 x5 5.0
Approaching zero

As you can see we all seem to be dealing with this ridiculous noise for a 75k truck. My dealer said it was the alternator, did yours rule it out before getting or ordering the oil pump.
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  #13  
Old 10-05-2010, 02:49 PM
mecheng1 mecheng1 is offline
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Mein Auto: 2011 Dinan x5 50i
X5 50i engine whine driving me crazy

I now have suffered through 7,000 miles on my 2011 X5 50i. The whine is driving me mad. As others have observed it occurs at around 2000 rpm whether driving in first or second gear, or stationary in neutral. The noise would embarrass even a Lada driver. I have taken the car to 2 different dealers. At first they insist that they cannot hear any noise and no one else has ever complained about it. Of course they just lie through their teeth. After I have pressed them, and had their mechanic ride with me, they suggest that "they all do that, just turn up the radio".
I would not really want to speculate what the problem is but it seems that it might be the alternator clutch which disengages on acceleration, and engages when braking. However the fact that I paid $80K for this car and BMW doesn't care about this problem is pushing me to cut my losses and trade it for a Cayenne S, although I really don't want to do that.

I have also noticed that the 7 series forums have also complained about the same issue with the 750i which has the same powertrain and gear box. Coincidence?
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  #14  
Old 10-05-2010, 02:57 PM
jerman jerman is offline
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Location: new jersey
 
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Mein Auto: 2011 x5 5.0
I was told from my service rep that the 7 series noise is different, but who knows? Really disappointed because my 2007 x5 4.8 never gave me a problem. The frustrating aspect of this is that the service dept makes us seem nuts for harping over this sound. Too think all of us are just tuning into the noise. I am having an associate research the recourse if any, for us.
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  #15  
Old 10-05-2010, 04:00 PM
CAX5 CAX5 is offline
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I have heard nothing at all like this. Mine sounds like a mean 8 CYL. I wonder if its just a bad batch of Alternators or Oil Pumps?
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  #16  
Old 10-05-2010, 10:41 PM
miguel8286 miguel8286 is offline
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Location: Dallas
 
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Mein Auto: BMW X5 xDrive50i
Quote:
Originally Posted by ApproachingZero View Post
Just got a call from the dealer, they are replacing the oil pump and will hopefully get it in tomorrow or Thursday. It took a little effort to plead my case, but all seems to be on the correct path.

Below is a video I took of the noise last week. Might help those that are trying to diagnose the noise

http://s146.photobucket.com/albums/r...W_X5_Whine.mp4

Sorry the link it split up, but I'm using my phone.
That's exactly what my car's whine sounds like!!

Btw, I love that V8.. sounds so damn beautiful! (Except for that retarded golf cart noise)

Car still in the dealership. They're waiting for a response from BMW.
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  #17  
Old 10-06-2010, 07:30 AM
miguel8286 miguel8286 is offline
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Location: Dallas
 
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Mein Auto: BMW X5 xDrive50i
Just got an update this morning:

"About 630-645 last night I had the tech tell me he ordered the Oil pump. Later this morning I will see if we stock the part"

They'll probably need to get a custom built oil pump sent.

By the way, they were nice enough to give me a 2011 740Li loaner. Cool car but definitely prefer my X5.
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  #18  
Old 10-06-2010, 07:36 AM
mecheng1 mecheng1 is offline
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Mein Auto: 2011 Dinan x5 50i
I have my fingers crossed for you. Did they say what type of pump? an engine oil pump I presume?

thanks
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  #19  
Old 10-06-2010, 07:41 AM
miguel8286 miguel8286 is offline
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Quote:
Originally Posted by mecheng1 View Post
I have my fingers crossed for you. Did they say what type of pump? an engine oil pump I presume?

thanks
Most probably the engine oil pump since they ruled out the transmission since the beginning.
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  #20  
Old 01-26-2011, 05:31 AM
stutgartX5M stutgartX5M is offline
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Mein Auto: 2010 X5M
Angry Engine Whining Noise

I have 2010 X5M with 17,000 miles and am experiencing a whining noise as well. The whining noise is very loud during low-speed operation or when in a lower gear and for some reason while climbing, if that makes sense. Where I live there is a hill, 25% incline, when I begin to climb while in automatic the vehicle downshfits to (2D) and the sound is even louder. During flat surface driving it is very loud when I am in sport mode and at a low gear.
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  #21  
Old 10-06-2010, 08:41 AM
NGOSTER NGOSTER is offline
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Mein Auto: X5 Xdrive 35i Premium
I have the 2011 X5 35i Premium with all package and option upgrades even with Adaptive drive. I hear that noise only when low speed and low rpm on the driver side front engine. Is this normal or I should take it in for inspection. I contacted the dealer and they said they haven't had anybody complaint about this yet. Please advise what to do? Thanks
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  #22  
Old 10-06-2010, 02:28 PM
miguel8286 miguel8286 is offline
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Quote:
Originally Posted by NGOSTER View Post
I have the 2011 X5 35i Premium with all package and option upgrades even with Adaptive drive. I hear that noise only when low speed and low rpm on the driver side front engine. Is this normal or I should take it in for inspection. I contacted the dealer and they said they haven't had anybody complaint about this yet. Please advise what to do? Thanks
First time I hear about it on the 35i. If it annoys you, definitely take it in.. and use all the knowledge accumulated here to fight the technician.

By the way, the dealer just emailed me they are replacing the oil pump tomorrow at noon (that's when the part arrives) and it should be ready by 6pm... that was quick!
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  #23  
Old 08-20-2011, 03:55 PM
Juggler99 Juggler99 is offline
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Mein Auto: 2011 5.0 X5
Finaly new oil pump!!!!! Whining is gone!!! My ride sounds like it should…
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  #24  
Old 08-20-2011, 07:45 PM
Dano18 Dano18 is offline
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Mein Auto: 2012 X5 35d
So let me understand..it took BMW over 8 months to fix your whining oil pump? Skweaky Wheel (oil pump) gets the grease eventually.
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  #25  
Old 08-24-2011, 11:34 AM
Juggler99 Juggler99 is offline
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Yes that is the case… 8 months… Only after cornering my service rep and mechanic and making them acknowledge that there was a significant whining noise, and telling the sales manager that after 4 BMW purchases this would be my last, the powers that be decided to fix my issues.. I must thank all contributors on this board. If not for your input and information I would still be WHINING DOWN THE ROAD!!!
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