Welcome to Bimmerfest -- The #1 Online Community for BMW related information! Please enjoy the discussion forums below and share your experiences with the 200,000 current, new and past BMW owners. The forums are broken out by car model and into other special interest sections such as BMW European Delivery and a special forum to voice your questions to the many BMW dealers on the site to assist our members!

Please follow the links below to help get you started!

Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > 5 Series > F10 / F11 (2011 - Current)

F10 / F11 (2011 - Current)
The new chapter in the highly successful story of the BMW 5 Series Sedan (F10) and wagon (F11)

Reply
 
Thread Tools Display Modes
  #1  
Old 06-02-2011, 03:04 PM
UNCtarheels UNCtarheels is offline
Officially Welcomed to the 'Fest
Location: NC
 
Join Date: May 2011
Posts: 137
Mein Auto: 2011 535i ** 2002 325ci
"Tip-In" and "Initial Acceleration" problems fixed

I have several updates to provide everyone after picking up my 2011 535i Dec 2010 build back yesterday from local NC BMW dealer. the first is the well publicized "tip in" or "initial acceleration" issue. i was expeceriing the same as many others where if you are a c complete stop and you go to accelerate the car doesnt respond right away and you naturally apply more gas and then the car jumps ahead of you. but if you were to move to the D/S position, the car was perfect and you didnt experience any lag in acceleration...it was almost like the car was set to start off in 2nd gear vs 1st

well i am happy to report the sw patch applied has completely corrected the issue...now this is a tricky one as your local BMW will not have this sw at their site. My SA luckily had heard of this issue and had to escalate to BMW-NA to obtain the fix. according to SA, BMW-NA are the only ones that can remote into car and apply the fix....

notes from my paperwork show the following: "DME Software Calibration SIB 12 09 11, attempted to program but CID failed to program. Completed battery reset and switched ICOM's, CID failed' Submitted PUMA CASE #xxxx Completed I-RAP programming session"

Software fix took almost two days to apply but happy to report that it has completely fixed the issue and the acceleration has returned!!!!
Reply With Quote
Ads by Google
  #2  
Old 06-02-2011, 03:33 PM
07X3platinum's Avatar
07X3platinum 07X3platinum is offline
Officially Welcomed to the 'Fest
Location: Chicago
 
Join Date: Dec 2006
Posts: 356
Mein Auto: 2012 E550 Sedan
That's good to hear, but it's kind of sad that you and the dealership have to go through that much trouble to fix something so basic. It's 2011. You kind of expect a car, even a $12,000 Hyundai, to accelerate smoothly when you step on the gas.

Hopefully, it's not just a temporary fix. Let us know if the problem comes back.
__________________
1999 Z3 Coupe
2007 X3
2010 528i
2011 328i Convert
2012 E550 4Matic
Reply With Quote
  #3  
Old 06-02-2011, 05:55 PM
drbmw's Avatar
drbmw drbmw is offline
In the Pipe, 5 by 5.
Location: Wisconsin
 
Join Date: Oct 2003
Posts: 175
Mein Auto: 2011 535 X , 2012 35i X3
My dealer also looked up the necessary SW fix and informed me that it would take 5-6 hours to perform the work. I'm quite surprised that it took 2 days. That would certainly not meet my expectations. I also am experiencing the acceleration lag and plan to bring the bimmer in, but will be pissed if it takes 2 days. Dealer is 110 miles from home and it would require an overnight stay.
Reply With Quote
  #4  
Old 06-02-2011, 05:59 PM
Needsdecaf's Avatar
Needsdecaf Needsdecaf is offline
Everything's Bigger in TX
Location: The Woodlands, TX
 
Join Date: Sep 2006
Posts: 7,106
Mein Auto: 2007 MDX
Quote:
Originally Posted by drbmw View Post
My dealer also looked up the necessary SW fix and informed me that it would take 5-6 hours to perform the work. I'm quite surprised that it took 2 days. That would certainly not meet my expectations. I also am experiencing the acceleration lag and plan to bring the bimmer in, but will be pissed if it takes 2 days. Dealer is 110 miles from home and it would require an overnight stay.
It takes a long, long time to load the software. 5-6 hours is typical. And if it doesn't "take" or something interrupts it, well, you have to try again.
__________________
2011 535i
Sophisto Grau / Oyster - Black Nappa, Anthracite Wood Gone but not forgotten.

Heaven is where the police are British, the cooks are French, the cars are German, the lovers are Italian and it is all organised by the Swiss.

Hell is where the police are German, the cooks are English, the cars are French, the lovers are Swiss, and it is all organised by the Italians
Reply With Quote
  #5  
Old 06-02-2011, 06:00 PM
UNCtarheels UNCtarheels is offline
Officially Welcomed to the 'Fest
Location: NC
 
Join Date: May 2011
Posts: 137
Mein Auto: 2011 535i ** 2002 325ci
wow that really sucks...yea mine took 2 days as i had several software patches applied...i had the tip in issue which was one sw patch, i had the pull to right issue which was another patch, my car was still set in "transport mode" from shipping which was causing my "service due" for an oil change to read due in 4,900 miles when i only have 1,500 on a brand new car..plus a state of NC inspection...according to SA, the software load was a day and a half since one of the updates required BMW-NA to perform
Reply With Quote
  #6  
Old 06-02-2011, 06:07 PM
jprod jprod is offline
Registered User
Location: Ohio
 
Join Date: Jul 2010
Posts: 76
Mein Auto: 650i convertible
Im confused. Is it sib 12 9 11 or another program ? I complained to my dealer about the same issue, they programmed the car with Sib 12 9 11 and so far it is 90% better. Jerkiness is gone. Still some slight throttle tip in issues though. If there is a more recent update i will call them back to install that software version. I was actually going to post about sib 12 9 11 but i wanted to wait a a few weeks to make sure that the problem did not return. So far I a m much happier. Even my wife noticed it.
Reply With Quote
  #7  
Old 06-02-2011, 06:14 PM
UNCtarheels UNCtarheels is offline
Officially Welcomed to the 'Fest
Location: NC
 
Join Date: May 2011
Posts: 137
Mein Auto: 2011 535i ** 2002 325ci
acorrding to my paperwork, it is the SIB 12 09 11 but my car failed to take it several times and they switched "ICOM's"?? ( i have no clue what that is) then my SA escalated to BMW-NA and submitted a "PUMA Case" (assuming that is BMW's internal definition of an escalated trouble ticket). BMW-NA then had to remotely connect to my car while connected online at the local BMW dealer to perform the update. Again according to my SA, this update is only available through BMW-NA and not the local dealer. for some reason the local dealer can only update to a certain software revision and anything above that requires BMW-NA to perform the work...i know how strange it sounds but that is what is printed on my paperwork and exactly what my SA told me several times..after 2 days, the car is 100% better and reacts totally different than before
Reply With Quote
  #8  
Old 06-02-2011, 06:19 PM
jprod jprod is offline
Registered User
Location: Ohio
 
Join Date: Jul 2010
Posts: 76
Mein Auto: 650i convertible
So if it is above sib i should be okay i hope.
Reply With Quote
  #9  
Old 06-02-2011, 06:25 PM
Needsdecaf's Avatar
Needsdecaf Needsdecaf is offline
Everything's Bigger in TX
Location: The Woodlands, TX
 
Join Date: Sep 2006
Posts: 7,106
Mein Auto: 2007 MDX
Hmmm, interesting. I complained about this and they did an overall software load and hoped to fix it that way. However, it's still there, even after resetting all the adaptive parameters. Next service, I will have them look at this.
__________________
2011 535i
Sophisto Grau / Oyster - Black Nappa, Anthracite Wood Gone but not forgotten.

Heaven is where the police are British, the cooks are French, the cars are German, the lovers are Italian and it is all organised by the Swiss.

Hell is where the police are German, the cooks are English, the cars are French, the lovers are Swiss, and it is all organised by the Italians
Reply With Quote
  #10  
Old 06-02-2011, 08:42 PM
Imothph Imothph is offline
Officially Welcomed to the 'Fest
Location: Auburn, WA
 
Join Date: Apr 2011
Posts: 227
Mein Auto: 535i
So do you suppose its safe to assume BMW NA is auto-updating (or just installing in the first place) the SW version that eliminates this problem? I noticed this in two of the three cars I test drove and I just about turned me off buying....but I'm crossing my fingers that the car I ordered comes with the most recent updates already installed.
Reply With Quote
  #11  
Old 06-02-2011, 09:21 PM
UNCtarheels UNCtarheels is offline
Officially Welcomed to the 'Fest
Location: NC
 
Join Date: May 2011
Posts: 137
Mein Auto: 2011 535i ** 2002 325ci
Imothph...well i hope so, if you just ordered one, i would "assume" that BMW is installing the latest SW the first time around. but you know how that goes....at least i can say that it is 100% fixed and is a different car now...
Reply With Quote
  #12  
Old 06-02-2011, 09:25 PM
UNCtarheels UNCtarheels is offline
Officially Welcomed to the 'Fest
Location: NC
 
Join Date: May 2011
Posts: 137
Mein Auto: 2011 535i ** 2002 325ci
Quote:
Originally Posted by Needsdecaf View Post
Hmmm, interesting. I complained about this and they did an overall software load and hoped to fix it that way. However, it's still there, even after resetting all the adaptive parameters. Next service, I will have them look at this.
yea let me know, like i said, my SA said that only BMW-NA can install this software fix, NOT the local dealer, so if they are just reapplying the software fix that they have, it will not work..apparently BMW-NA is the gatekeeper if you will of this sw and they are the only ones that will install it....
Reply With Quote
  #13  
Old 06-02-2011, 11:15 PM
enigma's Avatar
enigma enigma is offline
Fight On!
Location: San Diego
 
Join Date: Jan 2006
Posts: 1,537
Mein Auto: BMW M3, Z4 M Coupe
5-6 hours? Do they have a 56k baud modem between the machine and the car?
__________________

BMW CCA Member #xx4477
2006 Z4 M Coupe (e86) 6MT
2013 M3 Coupe (e92) 6MT
Reply With Quote
  #14  
Old 06-03-2011, 07:42 PM
Kar Don Kar Don is offline
Officially Welcomed to the 'Fest
Location: Cricket City
 
Join Date: Aug 2004
Posts: 1,686
Mein Auto: E70 & F04
Hmmm I will have to call my service dept.
__________________
2008 Mercedes-Benz CLS550 Iridium Silver/Black Leather -- P2/321/881 (leasetraded 1/10)
2002 BMW 325i --Topaz Blue/Natural Brown Leather --SP/PP/HK/CWP/Bi-xenon (Sold 9/06)
Reply With Quote
  #15  
Old 06-03-2011, 07:51 PM
Quacker Quacker is offline
Officially Welcomed to the 'Fest
Location: Colorado
 
Join Date: Feb 2011
Posts: 650
Mein Auto: 2012 535i xDrive
UNCtarheels: Does this include a fix for the hesitation when coasting down to say, between 30 and 20 and you step on it and for about 2 seconds it does nothing until it decides to down-shift and go like hell?
__________________
2012 535ix Space Gray, Cinnamon, SAT, Premium, Prem sound, Cold W., Sunshades, Gloss Black Grille, Gloss Black Side Markers, RE970AS 245/45/19 non-run flats that run very smooth + quiet and also correct the otherwise optimistic speedo
Reply With Quote
  #16  
Old 06-04-2011, 09:44 AM
romeofrosty romeofrosty is offline
Officially Welcomed to the 'Fest
Location: Cape May, NJ
 
Join Date: Apr 2011
Posts: 129
Mein Auto: 2011 BMW 528i
Is this issue strictly related to the turbo engines, or could this also be applicable to the naturally aspirated engine as well. Mine (528i) also seems to lag a bit on initial acceleration. It seems a tad lazy starting from a stop. In sport mode, however, there is no lag or laziness whatsoever. Just wondering if it's something that needs to be adressed on my particular model.
__________________
2011 BMW 528i- Black Saphire Metallic, Black Leather, Prem. Package, Prem. Package 2, Convenience Package, Cold Weather Package, Sport Package,Sport Auto Trans, Anthracite Wood & Headliner, Xenon Lights, Split Fold-down Seats.
Reply With Quote
  #17  
Old 10-10-2011, 08:58 PM
KMLgsoNC KMLgsoNC is offline
Registered User
Location: Greensboro, NC
 
Join Date: Oct 2011
Posts: 17
Mein Auto: 2011 528i
Same issue! Plus paint question...Sorry!

Quote:
Originally Posted by romeofrosty View Post
Is this issue strictly related to the turbo engines, or could this also be applicable to the naturally aspirated engine as well. Mine (528i) also seems to lag a bit on initial acceleration. It seems a tad lazy starting from a stop. In sport mode, however, there is no lag or laziness whatsoever. Just wondering if it's something that needs to be adressed on my particular model.
I have a 2011 528i as well, and since day one (a year ago), I have had the issue of lazy acceleration from the get go. In sport mode, I pretty much start from second gear, because I notice it there too. First gear, to me, in this car is a rather useless gear...maybe because of this issue!?1? I don't know! Anyhow, I just thought it was an issue with this car period...I never thought to question them about it. I have always been a Mercedes driver and this is my first BMW.

Because my car has been at the dealership (and G-d knows where else) for the past seven weeks for a paint issue...which is why I just signed up on this site tonight (but got side tracked here first), they gave me a 535 to be driving. I haven't had the slightest problem with acceleration with it...and fell in LOVE with it, actually!! Anyhow, because I'm not a "technical" car person, I never truly found what the answer was for me to do with the 528 as far as fixing the acceleration from stop. Same as what you are suggesting for the 535? That is if I KEEP my 528.

Also, I will find this to post elsewhere, but would still love your opinions as well. As many people I can get to view this, the better! I have had EROSION in my paint...all the way through the FIRST PLACE FINISH and through all of the paint on my hood...from bird poop (in one spot and larger than a silver dollar). So they say. (I have had a few other weird paint issues too. I don't know what to call them except to say that when a bike rack was put on it, that never left a mark on 3 other Mercedes I have/had, or our Explorer, it left what I call "backwards fading" marks--meaning, the paint faded where the pressure mounts were: Not what would "logically happen", which would be IF paint were to fade, it would be where the sun would hit, not what is covered up. Anyway, the bike rack was only on for three days. They would only repaint my hood and were supposed to "fix" the trunk where the pressure mounting faded 4 spots. I have yet to see it because when I went to pick it up on Thursday, they told me it was dirty. Since then, I found out it was dented and it would be repaired by today. Haven't heard word. *sigh* What do I do if the paint doesn't look right? How do I KNOW if it's a good match? HELP??? It's only my hood, even though I truly demanded my whole car be painted.

I am up in arms over this b/c NOTHING should have eaten through my paint. I'm trying to trade it and they promised me a good deal. I negotiated a great deal for this car, but they are giving me no such thing, in my opinion, because I feel I should be given an amazing deal for HAVING to trade as compensation. Quite obviously, it is bad paint. Either way, I'm stuck with a car that has been devalued by this and they are saying that "they are taking this off my hands" when I purchase the new car (and, lucky me, get to pay more and have a larger car payment. My car is 1 year old and has 6K miles). I say they owe me a HUGE discount because I am being FORCED to trade because BMW USA (whom they represent...like it or not, because they sold me the car) sold me a car with crappy paint. Noone at my dealership can even tell me what to do if I want to go through BMW USA to get them to try warranty this (do they? They are soooo non-specific in the owner's manual and my dealership is of NO help! Anyway, I know this isn't the correct forum, and as I said, I will post this SOMEWHERE else, but I need ANYONE's opinion I can get. I am getting REALLY screwed by them. About to go back to Mercedes...(even though I like this car better). Never had any of these (customer) service issues or lack of knowledge of product issues ever with them. OR paint problems...

BTW...the color, which was a new color, is metallic graphite. The reason I'm SO concerned is because when I was in college, I had a 1991 Honda Accord Special Edition with BAD PAINT. I only had it one year, but my nephew inherited it and it ended up peeling off...and it was a new/special color. NOTHING should have eaten through the paint of this BMW. If it did it once...how am I to ever believe it won't do it again?

Thanks for listening....and thanks for any advice anyone has to offer!!! (except maybe not to post this here. I'm new...please give a very worried, beemer babe a break ;-))))

Thanks!
Karen

[/COLOR]
Reply With Quote
  #18  
Old 06-06-2011, 08:41 PM
UNCtarheels UNCtarheels is offline
Officially Welcomed to the 'Fest
Location: NC
 
Join Date: May 2011
Posts: 137
Mein Auto: 2011 535i ** 2002 325ci
Quote:
Originally Posted by Quacker View Post
UNCtarheels: Does this include a fix for the hesitation when coasting down to say, between 30 and 20 and you step on it and for about 2 seconds it does nothing until it decides to down-shift and go like hell?
yes it fixed it for me and while at a stop
Reply With Quote
  #19  
Old 06-04-2011, 10:05 AM
lovers535xi's Avatar
lovers535xi lovers535xi is offline
Officially Welcomed to the 'Fest
Location: us
 
Join Date: Apr 2011
Posts: 184
Mein Auto: 2011 535ix
Quote:
Originally Posted by romeofrosty View Post
. Mine (528i) also seems to lag a bit on initial acceleration. It seems a tad lazy starting from a stop. In sport mode, however, there is no lag or laziness whatsoever. .
I am a bit surprised that non-turbo engine has the same lag. Look like this is a new feature that we all need to train our feet to get used to it.
__________________
++
2011 535ix | Black Sapphire/Black Dakota/Dark Wood| P1 | P2 | Sports | Convenience | Cold Weather | Shift Paddle
Reply With Quote
  #20  
Old 06-04-2011, 11:09 AM
romeofrosty romeofrosty is offline
Officially Welcomed to the 'Fest
Location: Cape May, NJ
 
Join Date: Apr 2011
Posts: 129
Mein Auto: 2011 BMW 528i
Quote:
Originally Posted by lovers535xi View Post
I am a bit surprised that non-turbo engine has the same lag. Look like this is a new feature that we all need to train our feet to get used to it.
Only from a dead stop. Not really bad, but somewhat noticeable. No lag after it's moving, like passing. Don't know how to explain it....seems pedal has to be pressed more than it should before getting an immediate throttle response. Like a small dead spot, I suppose. Only in normal mode. No lag in sport mode. Response is immediate.
__________________
2011 BMW 528i- Black Saphire Metallic, Black Leather, Prem. Package, Prem. Package 2, Convenience Package, Cold Weather Package, Sport Package,Sport Auto Trans, Anthracite Wood & Headliner, Xenon Lights, Split Fold-down Seats.
Reply With Quote
  #21  
Old 06-06-2011, 08:42 PM
UNCtarheels UNCtarheels is offline
Officially Welcomed to the 'Fest
Location: NC
 
Join Date: May 2011
Posts: 137
Mein Auto: 2011 535i ** 2002 325ci
Quote:
Originally Posted by romeofrosty View Post
Only from a dead stop. Not really bad, but somewhat noticeable. No lag after it's moving, like passing. Don't know how to explain it....seems pedal has to be pressed more than it should before getting an immediate throttle response. Like a small dead spot, I suppose. Only in normal mode. No lag in sport mode. Response is immediate.
those were the same issues that i had and this new program corrected it!! i would definitly mention to your SA
Reply With Quote
  #22  
Old 06-06-2011, 09:09 PM
Quacker Quacker is offline
Officially Welcomed to the 'Fest
Location: Colorado
 
Join Date: Feb 2011
Posts: 650
Mein Auto: 2012 535i xDrive
Thanks - this is really great information and I've already passed this to my SA. I will hear something this week.
__________________
2012 535ix Space Gray, Cinnamon, SAT, Premium, Prem sound, Cold W., Sunshades, Gloss Black Grille, Gloss Black Side Markers, RE970AS 245/45/19 non-run flats that run very smooth + quiet and also correct the otherwise optimistic speedo
Reply With Quote
  #23  
Old 01-18-2012, 10:19 AM
bblevins bblevins is offline
Registered User
Location: Southern California
 
Join Date: May 2011
Posts: 2
Mein Auto: 528i
Quote:
Originally Posted by romeofrosty View Post
Only from a dead stop. Not really bad, but somewhat noticeable. No lag after it's moving, like passing. Don't know how to explain it....seems pedal has to be pressed more than it should before getting an immediate throttle response. Like a small dead spot, I suppose. Only in normal mode. No lag in sport mode. Response is immediate.
I have the same issue. I'm glad to know that I'm not the only one (misery loves company). I took my 2011 528i to the shop today and explained it to the SA and shop foreman. They both tried to tell me that this is "normal". I have a hard time believing that a car of this caliber doesn't accelerate smoothly not matter what the situation. Especially "the ulitmate driving machine"!
Reply With Quote
  #24  
Old 06-04-2011, 02:07 PM
Needsdecaf's Avatar
Needsdecaf Needsdecaf is offline
Everything's Bigger in TX
Location: The Woodlands, TX
 
Join Date: Sep 2006
Posts: 7,106
Mein Auto: 2007 MDX
Quote:
Originally Posted by romeofrosty View Post
Is this issue strictly related to the turbo engines, or could this also be applicable to the naturally aspirated engine as well. Mine (528i) also seems to lag a bit on initial acceleration. It seems a tad lazy starting from a stop. In sport mode, however, there is no lag or laziness whatsoever. Just wondering if it's something that needs to be adressed on my particular model.
Edmunds Inside Line has noted the same issue with their long term 528 as well. Its not the turbo, its the throttle and transmission programming. Its not related to actual engine power at all. .



Sent from my DROIDX using Bimmer App
__________________
2011 535i
Sophisto Grau / Oyster - Black Nappa, Anthracite Wood Gone but not forgotten.

Heaven is where the police are British, the cooks are French, the cars are German, the lovers are Italian and it is all organised by the Swiss.

Hell is where the police are German, the cooks are English, the cars are French, the lovers are Swiss, and it is all organised by the Italians
Reply With Quote
  #25  
Old 06-24-2011, 09:12 PM
car-fan's Avatar
car-fan car-fan is offline
Officially Welcomed to the 'Fest
Location: SoFla
 
Join Date: Jan 2010
Posts: 552
Mein Auto: 2012 650cic/ 2012 M3 ZCP
Quote:
Originally Posted by Needsdecaf View Post
Edmunds Inside Line has noted the same issue with their long term 528 as well. Its not the turbo, its the throttle and transmission programming. Its not related to actual engine power at all. .



Sent from my DROIDX using Bimmer App
I noticed this with an F10 528 loaner. That throttle lag is not fun, especially if you need to get out of a situation.
__________________
2012 650cic Space Gray/Vermillon Red/Blk.Top/Lux Seating/Heated Seats/Style 356/Apps/Prem. Sound(retired)
2012 M3 AW/FR NDH2/2MK/ZPP/ZCP/ZCW/752/6NR/+ all optionsexcept sunroof/OEM CF splitters/OEM CF mirror caps
2011 MINI CooperS BRGII/Lounge Green/Sport/Prem/Connect/Black Xenon/Black Conical Spokes/ACS springs/ACS exhaust/Alta Shorty
2012 X3 35i Titanium Silver/Black ZAP/ZPP/TECH/APPS/Breyton GTS/Continental Extreme DW (20's)
Reply With Quote
Reply

Bookmarks


Forum Navigation
Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > 5 Series > F10 / F11 (2011 - Current)
Today's Posts Search
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On



Forum Jump


All times are GMT -7. The time now is 06:30 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
© 2001-2011 performanceIX, Inc. All Rights Reserved .: guidelines .:. privacy .:. terms