Welcome to Bimmerfest -- The #1 Online Community for BMW related information! Please enjoy the discussion forums below and share your experiences with the 200,000 current, new and past BMW owners. The forums are broken out by car model and into other special interest sections such as BMW European Delivery and a special forum to voice your questions to the many BMW dealers on the site to assist our members!

Please follow the links below to help get you started!

Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > 5 Series > 5 Series DIY

5 Series DIY
Knowledge Is Power! ~ The place for do-it-yourself threads on a variety of topics. Start a thread describing a particular job (oil change, cooling system overhaul, brakes, shocks and springs, etc.) or search for one you need help with!

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 01-05-2005, 10:19 AM
jetpilot10's Avatar
jetpilot10 jetpilot10 is offline
JETPILOT10
Location: Frisco Texas
 
Join Date: Mar 2004
Posts: 197
Mein Auto: 2000 BMW 540I
Thumbs up Get missing dash pixels repaired by BMWNA (E39)

Guys,

Just wanted to give a followup on my success of getting BMWNA to pay for the pixel repair on my 2000 540i. For those of you contemplating getting them fixed and paying for it out of your pocket, contact BMWNA first. Basically BMWNA will pay for the parts, you will be responsible for the 1 hour of labor. Here is what you need to do:

First, send an email outlining your problem, something like:

I have a (Year & Model BMW) and a number of pixels in the instrument cluster either function sporadically or no longer function at all. Does BMWNA have a repair/replacement program in place for issues such as this?

(You don't have to type word for word, but you get the picture. ASK, don't demand!!)

Send the email to:

> Leonora Vlaovich
> Customer Relations Coordinator
> BMW of North America, LLC
> 201-573-7742 (phone)
> 201-930-8362 (fax)
> Leonora.Vlaovich@bmwna.com

She will in turn send you a response email asking for this information:

As coordinator for National Customer Relations, I will assign a representative to assist you; however, I need some additional information. Please respond to this email with the name and address on the registration, contact phone numbers, mileage to date, and the last 7 digits of the VIN.

Also, please identify your BMW dealer.

Thank you for your cooperation.

************************************************** *******************
My assigned Rep from BMWNA was Brandi. She was very quick at contacting me and just had me make an appointment with a BMW dealer here in Dallas, I used Dallas BMW (Formerly John Roberts). She then contacted the service manager at the dealership and advised what BMWNA was handling. I dropped the car off in the morning and it was done by 3pm the same day. It cost me a whopping 90.00 bucks, and the DASH now looks great.

I hope this information can be useful to members on the board. Good luck!

Dave
fourwindsflight@yahoo.com
www.tail-wheel.com
Reply With Quote
Advertisement
 

Bookmarks


Forum Navigation
Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > 5 Series > 5 Series DIY
Today's Posts Search
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On



Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
BMWNA: Do you have paint chips (hood, bumper) from driving? If so please READ THIS! jaisonline General BMW 87 11-10-2010 08:13 PM
Disappearing dash pixels - DIY fix? TXE38 7 Series / 8 Series 15 01-18-2010 05:39 PM
Dash pixels have been repaired Cabriolet E39 (1997 - 2003) 30 03-16-2009 01:41 AM
91 850i Heater Core Removal Instructions Wanted nicko 7 Series / 8 Series 1 10-18-2004 11:56 PM
Keep on nocking but you can't come in TeamM3 Off-Topic 4 10-17-2003 07:27 AM


All times are GMT -7. The time now is 06:08 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
© 2001-2011 performanceIX, Inc. All Rights Reserved .: guidelines .:. privacy .:. terms