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E60 (2004 - 2010)
BMW 5-Series (E60 chassis) was first seen in the Unites States in the fall of 2003 with a 2004 Model Year designation. The E60 is now available as a 528i, 528xi, 535i, 535xi, 550i and a 535xi sports wagon! -- View the E60 Wiki

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  #1  
Old 04-25-2005, 11:07 AM
Presley348 Presley348 is offline
Presley348
Location: Atlanta Georgia
 
Join Date: Oct 2004
Posts: 75
Mein Auto: 2004 BMW 530i
Exclamation Mr Clay Nalley of Nalley BMW comes though on my Flat Tire Refund on 330i Loaner!!

Dear Forum members:

Mon 4-25-05 @ 11:58hrs, This post is about the outcome of me paying new tire fees and labor, for a flat tire on a 10,000 mile loaner BMW 330i.

I received a phone call from Mr. Clay Nalley the owner of Nalley BMW himself, shared with me how he had just read my letter I sent last Friday, and how he apologizes for any inconvenience it might had caused me and is sending me a refund of $223.24 today.

In conclusion: With Mr. Nalley doing this, restore what faith I had lost in Nalley BMW, and it still by my personal experience Nalley BMW is still the #1 BMW dealer here in the Atlanta GA area in my book, and my family and I will continue doing all our auto business with Nalley BMW. (formally aka Chris BMW)

=========================================


PS,
UPDATE: Nalley BMW Refund status...


I want to first thank you for hearing me vent and posting here at the BMW forum about my loaner BMW 330i flat tire issue.

Today I received my refund from Nalley BMW on: 4-27-05...{SEE e60 Forum for copy of actual Nalley BMW check refund. I tried to copy is here at "Bimmerfest" but it size the size is too large, but it is posted over at the e60 forum},

CLICK ON: http://forums.e60.net/index.php?show...***entry121031

I will continue to pass by Hank Aaron's BMW (which I am told is an excellent Atlanta area BMW dealer also), 10 miles from my home and go 100 miles (round trip), out of my way to be treated fairly at Nalley BMW on my BMW e60 530i service and parts, and be able to continue to reserve me a loaner BMW (when needed).


Sincerely,
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R. Eddie Presley




Last edited by Presley348; 04-27-2005 at 06:14 PM.
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  #2  
Old 04-25-2005, 11:30 AM
Mathew Mathew is offline
Code 66
Location: .
 
Join Date: Feb 2002
Posts: 5,167
Mein Auto: .
I have had good experiences with Nalley BMW.

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