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European Delivery
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  #1  
Old 03-23-2010, 02:37 PM
Captain Duke Captain Duke is offline
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Anybody experiencing customs delay?

Back in October 2009 when I had major transmission problems with my 10-year-old non-BMW car I finally decided it was time to buy a new one. I was not excited at the prospect and starting the hard work of clicking through web sites. I stumbled onto the BMW European Delivery option by accident and though it was too good to be true. A lower price AND a chance to drive in Germany? I knew right away this was the car/option for me. I searched around for dealers (the local dealer wouldn't budge off ED retail price) and placed my order for a 328i for delivery in January. I was nervous about the middle of winter driving conditions and decided to rent the snow tires. I packed up my GPS navigator and about 25 lbs. of camera gear along with boots, gloves, hats etc. and headed to Munich. The trip was great, the delivery process was great, the factory tour was awesome. The snow tire rental place was great, they got me in and out with expected German efficiency. I stayed in southern Bavaria after leaving Munich and explored the German Alps. I dropped my car off with a heavy heart but knew that the day would come when I'd relive the thrill of delivery. Well, over 8 weeks has passed since I dropped the car off and I'm still waiting. The dealer said that US customs had (or still has) the car on hold. Now I'm about the make the 3rd payment and still no 328. Apparently customs does what customs wants. It's a shame that the wonderful experience has been tainted by this delay, this is now what I'll remember the most. Has anyone ever heard of such a situation?
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  #2  
Old 03-23-2010, 03:19 PM
the J-Man the J-Man is offline
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Others can chime in, but it sounds like your car might be going through an intensive audit. Sorry to hear about the delays, but I'll bet you get the car very soon. Out of curiosity, did you participate in the 12 hour rule on the forum?
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  #3  
Old 03-23-2010, 03:19 PM
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b-y b-y is offline
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I never thought I'd say this as I am basically not a nasty person, but...do I detect a 12-hour-rule violation at work?

You may be able to partially redeem the situation by posting photos ASAP. Beter late than never.
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Recent ED: 25 June 10, 328xiT in Red. Then headed SW to Italy & France. Flew home via Rome. Hoegh Kobe departed 22 July; unloaded at PH 17 Aug. Redelivery 11 Sept. (Re-redelivery 14 Sept....read the details here.)
Previous ED: 7 June 08, X3 3.0si in rosso corsa (*), then off to Italy, Austria, Slovenia. (*Note: A61 Crimson Red north of the Alps.)
Back-up vehicle (while waiting for re-deliveries): 1999 M Roadster in Estoril Blue.
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  #4  
Old 03-23-2010, 03:59 PM
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JSpira JSpira is offline
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Quote:
Originally Posted by b-y View Post
I never thought I'd say this as I am basically not a nasty person, but...do I detect a 12-hour-rule violation at work?
He might not have known about the rule or Bimmerfest before taking delivery though.

To the OP, in general, U.S. customs has been pretty speed in the past few months. My car cleared within 48 hours of reaching port at the end of January this year.
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F10 2014 535d M Sport Mondstein Metallic
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MB 2011 E350 BlueTec
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E90 2010 335d*
E60 2008 550i*

E90 2006 330xi*
E90 2006 325i
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E39 2003 530i*
E46 2000 328Ci*
E36 1996 328iS*
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  #5  
Old 03-23-2010, 04:12 PM
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rmorin49 rmorin49 is online now
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Mine cleared pretty quick as well. Did you, by chance, fill your trunk with Cuban cigars?
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  #6  
Old 03-23-2010, 07:32 PM
Norm37 Norm37 is offline
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Quote:
Originally Posted by the J-Man View Post
Others can chime in, but it sounds like your car might be going through an intensive audit. Sorry to hear about the delays, but I'll bet you get the car very soon. Out of curiosity, did you participate in the 12 hour rule on the forum?
Sounds like it to me also. A Customs intensive audit can add a few weeks to the delivery process.
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  #7  
Old 03-23-2010, 07:45 PM
Captain Duke Captain Duke is offline
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I posted a couple of pictures in an album attached to my profile. I wasn't sure where to put them...
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  #8  
Old 03-23-2010, 07:54 PM
Captain Duke Captain Duke is offline
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Seek and you shall find

I read about the 12-hour rule, but I wasn't sure exactly where to post the pictures so I created a photo album on my profile. Is there a more appropriate place? As far as the cigars go, I guess I would have if I had known it was going to take this long anyway. I guess I'm glad that the car didn't get crushed, or that customs agents aren't cruising around town in it. Does anyone have information on what this intensive audit is? My CA (Irv from Motorwerks) said he never had a car in this situation. Call me lucky.
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  #9  
Old 03-23-2010, 08:09 PM
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JSpira JSpira is offline
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Quote:
Originally Posted by Captain Duke View Post
I read about the 12-hour rule, but I wasn't sure exactly where to post the pictures so I created a photo album on my profile. Is there a more appropriate place? .
Most (if not almost all) people start a new thread within 12 hours of delivery, appropriately titled, and put the pictures there.
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Freude am Fahren.
-Jonathan





F10 2014 535d M Sport Mondstein Metallic
F10 2012 ActiveHybrid 5 Azuritschwarz Metallic
MB 2011 E350 BlueTec
E70 2011 X5 xDrive35d*
E90 2010 335d*
E60 2008 550i*

E90 2006 330xi*
E90 2006 325i
E90 2006 330xi*
E39 2003 530i*
E46 2000 328Ci*
E36 1996 328iS*
E36 1992 325i*
E30 1991 318is*
E21 1982 320iS*
E21 1979 320 (6-Zyl)*
*retired
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  #10  
Old 03-23-2010, 08:19 PM
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Snareman Snareman is offline
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My first car was through customs in 2 days. Last year it sat there for 14!!!!!!! It was quite frustrating to say the least. And, I think the wait is bad, but the miserable meter of the wait gets that much worse after you know the car is off the boat and you are expecting it at the dealer every day only to learn its still sitting in customs. At least while you are tracking the boat you have a finite wait that you can deal with.
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Last edited by Snareman; 03-23-2010 at 08:25 PM.
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  #11  
Old 03-24-2010, 07:59 AM
Captain Duke Captain Duke is offline
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Fun with no purpose

I agree about the tracking process, that was fun watching the ship arrive and depart and even seeing pictures of the ship at the shipping company's web site. Alas, the fun stopped when my car was unloaded on 18-Feb, over 4 weeks ago. It's the random aspect of the whole inspection process that makes me angry. Random traffic stops and house searches aren't legal, but somehow this is. I wonder how many people would tolerate the situation if they traveled with their car on the ship and were told that they were picked at random, and had to leave the car for a lengthy inspection process. I imagine the uproar would cause rules to change. I now love US Customs as much as I love the IRS. I think I'll move to Germany and bypass the whole shipping process.
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  #12  
Old 03-24-2010, 09:00 AM
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JSpira JSpira is offline
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Quote:
Originally Posted by Captain Duke View Post
I agree about the tracking process, that was fun watching the ship arrive and depart and even seeing pictures of the ship at the shipping company's web site. Alas, the fun stopped when my car was unloaded on 18-Feb, over 4 weeks ago. It's the random aspect of the whole inspection process that makes me angry. Random traffic stops and house searches aren't legal, but somehow this is. I wonder how many people would tolerate the situation if they traveled with their car on the ship and were told that they were picked at random, and had to leave the car for a lengthy inspection process. I imagine the uproar would cause rules to change. I now love US Customs as much as I love the IRS. I think I'll move to Germany and bypass the whole shipping process.
I would suggest that you call the BMW NA e.d. department directly as they can check with your customs broker at Harms.
__________________
Freude am Fahren.
-Jonathan





F10 2014 535d M Sport Mondstein Metallic
F10 2012 ActiveHybrid 5 Azuritschwarz Metallic
MB 2011 E350 BlueTec
E70 2011 X5 xDrive35d*
E90 2010 335d*
E60 2008 550i*

E90 2006 330xi*
E90 2006 325i
E90 2006 330xi*
E39 2003 530i*
E46 2000 328Ci*
E36 1996 328iS*
E36 1992 325i*
E30 1991 318is*
E21 1982 320iS*
E21 1979 320 (6-Zyl)*
*retired
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