BMW Assist $199 not transferrable

Hello all,

New owner here of a pre-owned 2010 Z4. Pretty excited to learn about all the perks with the Ultimate Service and New Car warranty left on it (car only has 16k miles). However, I am learning that in order to take advantage of the "Assist" program I have to pay $199. Although it was complimentary to its first owner. Is this really the case? Are there other pieces to ownership that do not transfer as well?

Also, Part of the "assist" program includes "roadside assistance" thought that was included anyway?


Thoughts anyone?

Thanks for any info

You might get a faster answer over in the ask a dealer forum.

Originally Posted by airmarc

Hello all,

New owner here of a pre-owned 2010 Z4. Pretty excited to learn about all the perks with the Ultimate Service and New Car warranty left on it (car only has 16k miles). However, I am learning that in order to take advantage of the "Assist" program I have to pay $199. Although it was complimentary to its first owner. Is this really the case? Are there other pieces to ownership that do not transfer as well?

Also, Part of the "assist" program includes "roadside assistance" thought that was included anyway?


Thoughts anyone?

Thanks for any info

Nonsense. The assist program is good for the first 4 years since the original purchase date. There's another package, including google search that would cost you money.

I bought my car used and it came with assist at no extra charge.

concierge is 199.....

Originally Posted by 09cbb

Nonsense. The assist program is good for the first 4 years since the original purchase date. There's another package, including google search that would cost you money.

I bought my car used and it came with assist at no extra charge.

Yes, I agree it is nonsense, but BMW Assist DOES charge for the regular Safety Program if you purchase the car pre-owned/used, I know, I called. They tried to extort $199 for the base program. And the Concierge/google search is an ADDITIONAL $199 a year. I was able to work some magic and have the base program transferred at no charge All of this could be because I bought my car at a non-bmw lot.

That's weird. I bought my car used and it definitely came with BMW assist for the remainder of the 4 year warranty. I gave the sales man a password for the service, he put it in the system and shortly thereafter I got an email telling me to call BMW Assist to activate the service. I bought the car from a BMW dealer though...

The remainder is per Ryan Amico at Steve Thomas I am here right now

Bought my E92 used from a non BMW dealer, car came with balance of BMW safety plan at no cost to me.

http://www.bmwusa.com/Standard/Conte...afetyPlan.aspx

Originally Posted by airmarc

Yes, I agree it is nonsense, but BMW Assist DOES charge for the regular Safety Program if you purchase the car pre-owned/used, I know, I called. They tried to extort $199 for the base program. And the Concierge/google search is an ADDITIONAL $199 a year. I was able to work some magic and have the base program transferred at no charge All of this could be because I bought my car at a non-bmw lot.

That is simply not true, or I don't understand specifically what plan you are referring to.