Welcome to Bimmerfest -- The #1 Online Community for BMW related information! Please enjoy the discussion forums below and share your experiences with the 200,000 current, new and past BMW owners. The forums are broken out by car model and into other special interest sections such as BMW European Delivery and a special forum to voice your questions to the many BMW dealers on the site to assist our members!

Please follow the links below to help get you started!

Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > 5 Series > E39 (1997 - 2003)

E39 (1997 - 2003)
The BMW 5-Series (E39 chassis) was introduced in the United States as a 1997 model year car and lasted until the 2004 when the E60 chassis was released. The United States saw several variations including the 525i, 528i, 530i and 540i. -- View the E39 Wiki

Reply
 
Thread Tools Display Modes
  #1  
Old 05-12-2012, 06:32 AM
Al's540i's Avatar
Al's540i Al's540i is offline
Officially Welcomed to the 'Fest
Location: Oklahoma City
 
Join Date: Jul 2006
Posts: 688
Mein Auto: 2000 BMW 540i
Thumbs up Got My Instrument Cluster Repaired!

So I sent it off to germanaudiotech on ebay. Although it took a little longer to get back vs. when I sent them my MID Radio, I'm pleased with the result.

I went ahead and purchased satin silver M5 gauge rings that they install for free while doing the repair.

What do you think?
Attached Thumbnails
Click image for larger version

Name:	photo-2.jpg
Views:	191
Size:	111.7 KB
ID:	324632  
__________________


2000 BMW 540i
2010 Mercedes ML350
1998 Audi A6 Quattro (Sold)
Reply With Quote
Advertisement
  #2  
Old 05-12-2012, 06:45 AM
tmvE39/E53/Z32's Avatar
tmvE39/E53/Z32 tmvE39/E53/Z32 is offline
Officially Welcomed to the 'Fest
Location: Seattle --> Atlanta
 
Join Date: Dec 2010
Posts: 1,883
Mein Auto: 03 540, 06 E53 4.8, Z32TT
Looks good.
__________________

FS 2001 ///M5
http://www.bimmerfest.com/forums/sho...d.php?t=791509
2000 Dinan S1 //M5 (my DD) 06 DINAN E53 4.8iS (wife's DD), 90 Straman Z32TT (my pride & joy ride)

Gone, but not forgotten: 01 E53 3.0i, 01 525i Sport, 03 DINAN 540i MSport and 91 Z32TwinTurbo
Reply With Quote
  #3  
Old 05-12-2012, 12:06 PM
Dilligaf-IA Dilligaf-IA is offline
Registered User
Location: Iowa
 
Join Date: Nov 2011
Posts: 68
Mein Auto: '02 525i/5
That does look nice! How much was your total out of pocket, and how long did it take from when you shipped?
Reply With Quote
  #4  
Old 05-12-2012, 06:46 PM
Al's540i's Avatar
Al's540i Al's540i is offline
Officially Welcomed to the 'Fest
Location: Oklahoma City
 
Join Date: Jul 2006
Posts: 688
Mein Auto: 2000 BMW 540i
Quote:
Originally Posted by Dilligaf-IA View Post
That does look nice! How much was your total out of pocket, and how long did it take from when you shipped?
Total out of pocket was about $325 but that's because I shipped two day with FedEx which is over $100. I did pay for return overnight shipping of $50 but they (german audio tech) didn't honor it and instead shipped Priority. I've requested a refund on shipping but they've been silent about it. I just won't leave feedback or I can leave a neutral rating.

In addition, they had computer issues and I'm not entirely sure if that affected any jobs they had going on but it took about 9 days to get back. That was much longer then when I sent them my MID for repair. On my MID I shipped on a Monday and had it back that following Thursday. With my cluster, I shipped on a Tuesday and received it the Thursday of the following week.
__________________


2000 BMW 540i
2010 Mercedes ML350
1998 Audi A6 Quattro (Sold)
Reply With Quote
  #5  
Old 05-12-2012, 10:56 PM
540 M-Sport's Avatar
540 M-Sport 540 M-Sport is offline
Officially Welcomed to the 'Fest
Location: Seattle, WA
 
Join Date: Apr 2004
Posts: 4,942
Mein Auto: 01' 540 M-Sport cdn, F355
Looks good, I hope they make good on the $50. I used them and they repeatedly tried to fix my radio, with me returning it each time with dead pixels...this was three years ago, and apparently he had no way to QC check his work...after the forth try, he gave up and sent me a previously refurbished unit, that was much more worn than mine...but at least the display worked...this is after over a month with no radio...from all the back and forth shipping. After two years, the display went out again, and he refused to honor the "lifetime"warranty...same deal...no response to emails...so I shipped it with a copy of my reciept and a note explaining the problem, but he refused the shipment and I got stuck paying Fed Ex charges both ways. I ended up having it fixed again by VDO Repair...a much more professionally run company.

Beware, if you leave Germanaudiotech "neutral" or "negative" feedback, you are basically on his sh*t list and you will not get warranty coverage if you have a problem in the future. I believe that is what happened in my case, as I gave him a neutral rating after all the delays and hassles back and forth, and ending up with a radio with more wear than my nice original one. He made no bones that he was upset that I did that, but I felt that was fair and explained my reasoning to him, based on what transpired.

There is no doubt that Germanaudiotech can, and does perform great work, but on occasion, they can slip up...and those are the instances when a company can really shine with their customer service...in my case I was let down at every turn. Unfortunate for me....but again, it does not appear this is a common occurance with them, as their overall feedback is still quite good. I certainly hope you receive a refund.
__________________
Factory M-Sport package with factory installed M-tech bumpers, factory Bluetooth, factory M-Audio 10" dual voice coil subs, Homelink, M5 rear stabilizer bar, Bilstein B14 PSS coil overs, Stop Tech ss brake lines, Akebono Euro Ceramic brake pads, oem Brembo and Zimmerman rotors, Dinan Stage 1 software, Strong Strut front upper stress bar.

Last edited by 540 M-Sport; 05-12-2012 at 11:27 PM.
Reply With Quote
  #6  
Old 05-13-2012, 07:27 PM
Al's540i's Avatar
Al's540i Al's540i is offline
Officially Welcomed to the 'Fest
Location: Oklahoma City
 
Join Date: Jul 2006
Posts: 688
Mein Auto: 2000 BMW 540i
Quote:
Originally Posted by 540 M-Sport View Post
Looks good, I hope they make good on the $50. I used them and they repeatedly tried to fix my radio, with me returning it each time with dead pixels...this was three years ago, and apparently he had no way to QC check his work...after the forth try, he gave up and sent me a previously refurbished unit, that was much more worn than mine...but at least the display worked...this is after over a month with no radio...from all the back and forth shipping. After two years, the display went out again, and he refused to honor the "lifetime"warranty...same deal...no response to emails...so I shipped it with a copy of my reciept and a note explaining the problem, but he refused the shipment and I got stuck paying Fed Ex charges both ways. I ended up having it fixed again by VDO Repair...a much more professionally run company.

Beware, if you leave Germanaudiotech "neutral" or "negative" feedback, you are basically on his sh*t list and you will not get warranty coverage if you have a problem in the future. I believe that is what happened in my case, as I gave him a neutral rating after all the delays and hassles back and forth, and ending up with a radio with more wear than my nice original one. He made no bones that he was upset that I did that, but I felt that was fair and explained my reasoning to him, based on what transpired.

There is no doubt that Germanaudiotech can, and does perform great work, but on occasion, they can slip up...and those are the instances when a company can really shine with their customer service...in my case I was let down at every turn. Unfortunate for me....but again, it does not appear this is a common occurance with them, as their overall feedback is still quite good. I certainly hope you receive a refund.
I'm not holding my breath on a refund. I emailed them about it and they haven't responded.

EDIT: As of May 15th, German Audio Tech has refunded me the difference in shipping costs! I'm a happy customer. Thanks GAT!
__________________


2000 BMW 540i
2010 Mercedes ML350
1998 Audi A6 Quattro (Sold)

Last edited by Al's540i; 05-15-2012 at 10:08 AM.
Reply With Quote
  #7  
Old 05-13-2012, 07:52 PM
Silver540i6 Silver540i6 is offline
Officially Welcomed to the 'Fest
Location: Seneca, SC
 
Join Date: Mar 2012
Posts: 187
Mein Auto: BMW 540i/6
I may use them to repair my guage cluster, but after reading these reviews I'm not so sure now.
__________________

1998 BMW 540i/6 Sport...18" Staggered M Pars, Angel Eye Upgrade, Muffler/Resonator delete, iPod integration kit
1970 Dodge Challenger R/T SE...440 six pack, slap shift...blows away all e39s
Reply With Quote
  #8  
Old 05-13-2012, 10:57 PM
540 M-Sport's Avatar
540 M-Sport 540 M-Sport is offline
Officially Welcomed to the 'Fest
Location: Seattle, WA
 
Join Date: Apr 2004
Posts: 4,942
Mein Auto: 01' 540 M-Sport cdn, F355
Quote:
Originally Posted by Silver540i6 View Post
I may use them to repair my guage cluster, but after reading these reviews I'm not so sure now.
I can understand your trepidation...but can guarantee you the folks at www.vdorepair.com are outstanding. It ended up my radio display went bad after their repair too....but they stood behind it, apologized profusely, and decided the best thing to guarantee a lasting repair was to replace the entire display. I couldn't be happier with their service...especially after the bummer I had with germanaudiotech.

BTW, vdorepair even offerred to pay my return shipping, which I thought was a nice gesture, but I paid it myself.
__________________
Factory M-Sport package with factory installed M-tech bumpers, factory Bluetooth, factory M-Audio 10" dual voice coil subs, Homelink, M5 rear stabilizer bar, Bilstein B14 PSS coil overs, Stop Tech ss brake lines, Akebono Euro Ceramic brake pads, oem Brembo and Zimmerman rotors, Dinan Stage 1 software, Strong Strut front upper stress bar.
Reply With Quote
  #9  
Old 05-14-2012, 05:42 AM
carlova78 carlova78 is offline
Officially Welcomed to the 'Fest
Location: Atlanta/NY
 
Join Date: Jun 2010
Posts: 254
Mein Auto: e39 530i 5SP/e60 530i
you guys drive the bimmer when its sent out? i need to do this but its my dd. arg
Reply With Quote
  #10  
Old 05-14-2012, 05:45 AM
jeverton jeverton is offline
Registered User
Location: Austin, TX
 
Join Date: Mar 2011
Posts: 29
Mein Auto: BMW 540i, 650i, 528i
Quote:
Originally Posted by carlova78 View Post
you guys drive the bimmer when its sent out? i need to do this but its my dd. arg
Checkout bimmersonly.com they have a loaner service for the instrumentation panel for $30!
__________________
E39 2001 540i: SP, CWP, PP, CS, RS, PDC, DSP, Manual - 6 Speed, Dinan Tuned, Split folding rear seats, 18" Staggered M Parallels Style 37 Genuine OEM Wheels with Michelin Pilot SS

Reply With Quote
  #11  
Old 05-14-2012, 07:06 AM
BigCo540i's Avatar
BigCo540i BigCo540i is offline
The Usual Suspect
Location: Richmond, VA
 
Join Date: Jul 2007
Posts: 2,713
Mein Auto: 98 E39 540i - 09 E90 328i
Will the car drive without the cluster installed?
__________________
Reply With Quote
  #12  
Old 05-14-2012, 08:12 AM
tmvE39/E53/Z32's Avatar
tmvE39/E53/Z32 tmvE39/E53/Z32 is offline
Officially Welcomed to the 'Fest
Location: Seattle --> Atlanta
 
Join Date: Dec 2010
Posts: 1,883
Mein Auto: 03 540, 06 E53 4.8, Z32TT
^I dont think so. The ignition will be disable.
__________________

FS 2001 ///M5
http://www.bimmerfest.com/forums/sho...d.php?t=791509
2000 Dinan S1 //M5 (my DD) 06 DINAN E53 4.8iS (wife's DD), 90 Straman Z32TT (my pride & joy ride)

Gone, but not forgotten: 01 E53 3.0i, 01 525i Sport, 03 DINAN 540i MSport and 91 Z32TwinTurbo
Reply With Quote
  #13  
Old 05-14-2012, 10:29 AM
Al's540i's Avatar
Al's540i Al's540i is offline
Officially Welcomed to the 'Fest
Location: Oklahoma City
 
Join Date: Jul 2006
Posts: 688
Mein Auto: 2000 BMW 540i
Quote:
Originally Posted by carlova78 View Post
you guys drive the bimmer when its sent out? i need to do this but its my dd. arg
I drove the spousal unit's Audi during the 9 day downtime.
__________________


2000 BMW 540i
2010 Mercedes ML350
1998 Audi A6 Quattro (Sold)
Reply With Quote
  #14  
Old 05-14-2012, 11:56 AM
Silver540i6 Silver540i6 is offline
Officially Welcomed to the 'Fest
Location: Seneca, SC
 
Join Date: Mar 2012
Posts: 187
Mein Auto: BMW 540i/6
Yeah I don't think it will run with the cluster out.
__________________

1998 BMW 540i/6 Sport...18" Staggered M Pars, Angel Eye Upgrade, Muffler/Resonator delete, iPod integration kit
1970 Dodge Challenger R/T SE...440 six pack, slap shift...blows away all e39s
Reply With Quote
  #15  
Old 05-14-2012, 01:06 PM
BigCo540i's Avatar
BigCo540i BigCo540i is offline
The Usual Suspect
Location: Richmond, VA
 
Join Date: Jul 2007
Posts: 2,713
Mein Auto: 98 E39 540i - 09 E90 328i
Is there any coding required or just plug and play?
__________________
Reply With Quote
  #16  
Old 05-14-2012, 01:23 PM
540 M-Sport's Avatar
540 M-Sport 540 M-Sport is offline
Officially Welcomed to the 'Fest
Location: Seattle, WA
 
Join Date: Apr 2004
Posts: 4,942
Mein Auto: 01' 540 M-Sport cdn, F355
Quote:
Originally Posted by BigCo540i View Post
Is there any coding required or just plug and play?
If they are repairing you original cluster, no coding.
__________________
Factory M-Sport package with factory installed M-tech bumpers, factory Bluetooth, factory M-Audio 10" dual voice coil subs, Homelink, M5 rear stabilizer bar, Bilstein B14 PSS coil overs, Stop Tech ss brake lines, Akebono Euro Ceramic brake pads, oem Brembo and Zimmerman rotors, Dinan Stage 1 software, Strong Strut front upper stress bar.
Reply With Quote
  #17  
Old 05-14-2012, 01:26 PM
540 M-Sport's Avatar
540 M-Sport 540 M-Sport is offline
Officially Welcomed to the 'Fest
Location: Seattle, WA
 
Join Date: Apr 2004
Posts: 4,942
Mein Auto: 01' 540 M-Sport cdn, F355
Quote:
Originally Posted by Silver540i6 View Post
Yeah I don't think it will run with the cluster out.
It most definitely will run, but the question that I am unclear, is whether it will trip the "tamper dot" if you drive it without the cluster, then reinstall the cluster later. I am not fully understanding the system, but heard that the mileage is stored on the LCM (light conrol module) and the cluster. If they ever get out of synch, (the mileages do not match) it will trip the tamper dot on the cluster.
__________________
Factory M-Sport package with factory installed M-tech bumpers, factory Bluetooth, factory M-Audio 10" dual voice coil subs, Homelink, M5 rear stabilizer bar, Bilstein B14 PSS coil overs, Stop Tech ss brake lines, Akebono Euro Ceramic brake pads, oem Brembo and Zimmerman rotors, Dinan Stage 1 software, Strong Strut front upper stress bar.
Reply With Quote
  #18  
Old 05-15-2012, 10:09 AM
Al's540i's Avatar
Al's540i Al's540i is offline
Officially Welcomed to the 'Fest
Location: Oklahoma City
 
Join Date: Jul 2006
Posts: 688
Mein Auto: 2000 BMW 540i
To 540 M-Sport and any others wondering,

I received a refund on the difference in shipping charges today from German Audio Tech. I'm a happy customer again and will leave them positive feedback. Thanks GAT!
__________________


2000 BMW 540i
2010 Mercedes ML350
1998 Audi A6 Quattro (Sold)
Reply With Quote
  #19  
Old 05-15-2012, 10:20 AM
540 M-Sport's Avatar
540 M-Sport 540 M-Sport is offline
Officially Welcomed to the 'Fest
Location: Seattle, WA
 
Join Date: Apr 2004
Posts: 4,942
Mein Auto: 01' 540 M-Sport cdn, F355
Great to hear of a happy result Al!
Best wishes.
__________________
Factory M-Sport package with factory installed M-tech bumpers, factory Bluetooth, factory M-Audio 10" dual voice coil subs, Homelink, M5 rear stabilizer bar, Bilstein B14 PSS coil overs, Stop Tech ss brake lines, Akebono Euro Ceramic brake pads, oem Brembo and Zimmerman rotors, Dinan Stage 1 software, Strong Strut front upper stress bar.
Reply With Quote
Reply

Bookmarks


Forum Navigation
Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > 5 Series > E39 (1997 - 2003)
Today's Posts Search
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On



Forum Jump


All times are GMT -7. The time now is 03:08 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
© 2001-2011 performanceIX, Inc. All Rights Reserved .: guidelines .:. privacy .:. terms